The staff were rude, insolent and clearly had better things to be worrying about than customer service. If you can't speak any Russian then I would strongly advise against staying here.
We were forced to pay an additional booking fee for making a telephone booking which was not explained in advance but clearly delighted the receptionist. There is no baggage storage facility.
The room was cold and drafty and the beds uncomfortable. The room looked out onto a dumping ground where unwanted furniture formed a huge pile.
On the plus side, it's quite cheap and a short walk to the Kremlin.
The attached hotel is over-priced but serves reasonable food.
- Rizhskaya Hotel Pskov
