The best feature is the location, central and in front of Plaza, with a 24/7 supermarket. The hotel is ok, but the service is poor, standard rooms are small, very small, air conditioning is an optional service.
If you requested the AC and there is no remote control in the room, it is impossible to convince the staff to give you a remote control taken from another room: YOU HAVE TO MOVE TO ANOTHER ROOM WITH REMOTE CONTROL FOR AC.
When you will try to buy some WIFI service they will tell you it does'nt work, actually it works, but they don't like to sell it.
The secret tip to get a better service? Approach the staff in German instead of English. They don't speak English, they don'speak German, but they prefer to listen to a German noise.
