We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Versailles Hotel – reviews, photos

3.0 of 5
Svetlanskaya Ulitsa, 10, Vladivostok 690000, Russia
Hotel amenities
Versailles Hotel
Versailles Hotel
Versailles Hotel
Versailles Hotel
Versailles Hotel
Versailles Hotel
Ranked #4 of 19 hotels in Vladivostok
3.5 of 5 stars 14 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

14 reviews from our community

    Trip type
Traveller rating
    2
    4
    5
    2
    1
Date Rating
Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Best location, but very bad service.”
2 of 5 stars Reviewed 18 October 2007
5
people found this review helpful

The only thing really important about this hotel is the location. It is within walking distance to main attractions of Vladivostok (embankment, Fokina arbat, Svetlanskaya Str.). The small supermarket across the street is handy, to the right of that is an ATM. Studio Cafe is also just down the street (indoor and outdoor cafe with an upstairs restaurant) and down the other way is the Fokina arbat area with shops and more cafe's.

The hotel restaurant has a very poor menu for dinner, and the cold buffet breakfast is extremely stark although nice to try at least once just to enjoy the decor (large chandeliers, very elegant old style). Room service is really laughable, even if you find something on the boring menu. No menu in the room or found on the internet of course, you have to order the menu first from the front desk. They won't cover your food on its way to your room so it will arrive cold (which might be the least of your worries actually). No rolling table either (not even a tray) so you get to eat everything on your dresser or bed on plates that are delivered - an individual delivery person will carry two plates. No room service past 10pm. No room service for breakfast, you have to go to the restaurant to eat. Breakfast buffet ends at 10 am.

This hotel suffers from poor management, or rather, it suffers from an antiquated concept of what hotel service should be. They charge high prices but their service and amentities are so far below comparable expectation that you will leave with a sense of having just been totally and utterly ripped off. The Deluxe suite is 10,000 rubles a night (about $400) and other than a flat screen TV the rooms are tired and worn out. The rooms could at least have new (or clean) carpet. The bed should be a proper bed, not a single mattress cot affair. Plastic curtains are a really bad choice, they have curled from age and don't cover the windows completely anymore. Our bedroom had a brightly lit sign right outside our window so our room was bathed in light all night long. Nice new "plastic" style windows though - you can't hear the traffic outside at all. They turn off the air conditioning in September which is strange since it can remain quite hot in Vladivostok through October. Plan to sweat it out during the day if you are here during a time like this.

The room and laundry maids are great - they are very accomodating and helpful. If it wasn't for their sense of service the place would be a dead loss. The management won't care about any of your needs to be sure.

The bathroom was pretty nice - new marble tile and modern fixtures and bidet. Shower is hot and strong. Plenty of towels. Hair drier is supplied. No ironing board will be provided, everything has to go through the hotel laundry. (Don't plug in your own - definitely risky wiring).

If you are staying with an infant the Deluxe suite is nice in that you can put the crib in the closet room so you can enjoy some privacy while the baby sleeps (the hotel supplies ithe crib at no charge, but it was manufactured in 1969 and part of it is held together with tape) . The maid will bring you a separate heater for the baby's room if you ask - again, the maids are great. Tip them well.

They require you to pay for your entire stay up front. So if you want to make other arrangments after discovering what a bad choice this was, you can't!

They have renovated the lobby recently and it does look nicer than it did when I was here a few years ago. But not much difference really. The lobby really is nice though, I loved it. Too bad the rooms just don't compare. The money exchange office that was here a few years ago is gone. You have to use the bank or ATM across the street. No porter for your luggage and the elevators are very small so that is a bit of a fiasco.

With proper managment and a little updating of the rooms this could be the best hotel in Vladivostok. Certainly more charm and style than Hyundai (except for their excellent Pacific Sky Bar) and superior location. But until they are ready to invest what is necessary to keep commanding the prices they charge, this place will only cater to people who stay here once because they did not check the reputation of the hotel before arrival. There couldn't have been more than five people staying here the week I was here in October.

I want this place to be the best, it really deserves to be. But it will likely get worse before it gets better.

Stayed October 2007
Was this review helpful? Yes
Ask Shurick about Versailles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sakhalin Island, Russia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Excellant location”
3 of 5 stars Reviewed 25 March 2006
6
people found this review helpful

The hotel is located in THE central spot in Vladivostok.
There are many good cafes, bars, shops, and scenic points of interest within an easy walk.
Avoid the hotel for meals - Studio Coffee just down the street has a much better breakfast in a lively atomosphere for a better price.
The rooms are clean, the beds comfortable, and feature BBC and Supersports 3 in English for those interested.
The price could be better, but the location makes it worth it.
The staff is helpful, and there is a 24 hour market across the street which has a great selection of international and local beers.

  • Stayed March 2006, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask ScottD2 about Versailles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
missrus
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
“Prime location, renovated rooms and reasonable pricing”
5 of 5 stars Reviewed 13 April 2004
7
people found this review helpful

Versailles hotel is the perfect combination of prime location, nice rooms and reasonable pricing. If you plan a trip to Vladivostok, this is the place to stay. Located in the heart of the city, Versailles hotel is a 19th century building with high ceilings and recently renovated rooms (most of them with an ocean view). Just steps away from all major attractions and shopping, Versailles has everything you need.
Highly recommend it!!!!

Was this review helpful? Yes
Ask missrus about Versailles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Для бизнеса”
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful
Google Translation

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Irina N about Versailles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint-Petersburg, Russia
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Версаль”
2 of 5 stars Reviewed 5 January 2012 via mobile
2
people found this review helpful
Google Translation

  • Stayed December 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Sergey S about Versailles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Vladivostok hotels

Best Eastern Pyramid
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d305153?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Versailles Hotel also viewed

Vlad Motor Inn
4 of 5 stars 11 Reviews
Vladivostok, Primorsky Krai
Show Prices ABS:HotelCheckRates-d305311?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Hyundai
4 of 5 stars 22 Reviews
Vladivostok, Primorsky Krai
Show Prices ABS:HotelCheckRates-d305146?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
AZIMUT Hotel Vladivostok & Amur Bay
3 of 5 stars 21 Reviews
Vladivostok, Primorsky Krai
Show Prices ABS:HotelCheckRates-d676958?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 19 hotels in Vladivostok, ranked by popularity »

Been to Versailles Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Versailles Hotel

  • Versailles Hotel Vladivostok
Address: Svetlanskaya Ulitsa, 10, Vladivostok 690000, Russia
Price range (per night):* INR9,004 - 14,895

Owners: What's your side of the story?

If you own or manage Versailles Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Versailles Hotel
Show the lowest price for this hotel (from our partners)
Show Prices