We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Crowne Plaza Moscow World Trade Center

Crowne Plaza Moscow World Trade Center – reviews, photos

5.0 of 5
Krasnopresnenskaya nab. 12 | World Trade Center, Moscow 123610, Russia
Hotel amenities
Special offer
Save on Hotel Packages!
Crowne Plaza Moscow World Trade Center
Crowne Plaza Moscow World Trade Center
Crowne Plaza Moscow World Trade Center
Crowne Plaza Moscow World Trade Center
Crowne Plaza Moscow World Trade Center
Crowne Plaza Moscow World Trade Center
Ranked #28 of 226 hotels in Moscow
4.0 of 5 stars 251 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

251 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Metro station(6)
  • Nice hotel(4)
  • Red square(4)
  • Friendly and helpful(4)
  • Business trip(4)
  • Beautiful views(3)
  • Swimming pool(3)
Traveller rating
    82
    99
    40
    20
    10
Only show reviews for Family (12) | Couples (25) | Business (155)
Date Rating
Aarhus, Denmark
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“When you just need to enjoy and relax.”
4 of 5 stars Reviewed 8 February 2012

Been there 3 or 4 times, and I so enjoy this hotel.

Check in and out can be a little chaotic and take time, as there are many in- and outgoing, but the service and kindness is super.

Rooms are great, whatever you need, is there. cleen, big, nice, and with a gooood bed. Big and "all inclusive" bathroom.

Roomservice are the top, a lot of very good food, fast and kindly served in the room. Laundry service are doing a real good job, and fast.

Lobby bar has very good and prof. service, but that and the lobby café is a little boring "kitchen like", could be more "relaxed" and cozy, BUT, it works real good.

Very good restaurants of many different nationalities inside the hotel, great food.

Go there, enjoy it, a little expensive, but super. I'm going there next month again, and allready looking foreward to be there again.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TheTravellingDane about Crowne Plaza Moscow World Trade Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Center, responded to this review
29 February 2012
Dear TheTravellingDane,

Thank you very much for your kind words concerning your experience in Crowne Plaza Moscow. We were pleased to hear you enjoyed almost all aspects of your stay and did take your time to relax and get the maximum advantage from your time.
We are looking forward to seeing you in Crowne Plaza Moscow again and again!

Kind regards,

Victoria Morozova
Marketing manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Senior Contributor
30 reviews 30 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Fine choice but nothing special.”
3 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I paid a lot for this place but there was a big conference at the World Trade Center and so I didn't have much choice. The rooms seemed clean and were perfectly spacious. Tired, ugly carpet and sometimes overheated rooms. Lots of overpriced restaurants to choose from in the hotel with so-so food. Some good restaurants across the street but otherwise there didn't seem to be too much in the area. Probably most people stay here if like me they've got meetings at the WTC, which is connected internally and thus very convenient. The metro is a solid 15 minutes walk away though there's a municipal shuttle you can take there. The river which you can walk beside is just across the street.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Sinaj9 for Moscow
Ask Sinaj9 about Crowne Plaza Moscow World Trade Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Center, responded to this review
28 February 2012
Dear Sinaj9,

Thank you very much for your candid review concerning your stay at Crowne Plaza Moscow. We would like to kindly remind you that all Crowne Plaza rooms are equipped with a self-control air-conditioning system so that all guests could feel comfortable with the best preferred room temperature.
Please also be kindly informed that we guarantee high quality of service, food and beverage in compliance with the standards of IHG brand only in Crowne Plaza restaurants, located in the lobby of the hotel. During your next stay we would like to recommend you to visit Bar 24, Plaza Garden café or Real Food Restaurant where you could try delicious dishes prepared from fresh organic products of highest quality, seasonal specialties and exclusive author’s recipes specially created by our chef.
We would be happy to see you in our hotel again during your next visit to Moscow.

Kind regards,

Victoria Morozova
Marketing manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henley-on-Thames, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Large but good”
4 of 5 stars Reviewed 4 February 2012

Good quality business hotel, centrally located. Try to get a room with a view over the Moskva River.

  • Stayed March 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Graeme T about Crowne Plaza Moscow World Trade Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Center, responded to this review
29 February 2012
Dear Graeme T,

Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We were delighted to hear you enjoyed your stay with us and hope to seeing you again in our hotel during your next visit to Moscow.

Kind regards,

Victoria Morozova
Marketing manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Good hotel”
4 of 5 stars Reviewed 2 February 2012

A good hotel in club tower - top quality finishes, excellent service, view of river worth requesting as is high floor. Kitchen area excellent for bringing in groceries from the well stocked mini store in the small shopping plaza. Club lounge good.

Room Tip: Request high floor and river view.
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask notasmadasafish about Crowne Plaza Moscow World Trade Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Center, responded to this review
29 February 2012
Dear notasmadasafish,

Thank you for your wonderful review concerning your experience at Crowne Plaza Moscow club building. We were really delighted you enjoyed your room and the fantastic Moscow views from your panoramic windows. We also hope you did take your time to enjoy the private sauna located in the Club gym.
We would be very happy to welcome you back to our Club building during your next visit to Moscow.

Kind regards,

Victoria Morozova
Marketing manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
“Good 4*”
4 of 5 stars Reviewed 2 February 2012

Very stylish hotel, situated right in the World Trade Centre. I had a quite spacious and clean Standard room. WiFi internet is available for free. Staff members spoke good English. In overall I could recommend this hotel.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Maribelle77 about Crowne Plaza Moscow World Trade Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Crowne Plaza Moscow World Trade Center also viewed

Lotte Hotel Moscow
4.5 of 5 stars 96 Reviews
Moscow, Central Russia
Show Prices ABS:HotelCheckRates-d1724195?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Moscow Leningradskaya
4.5 of 5 stars 345 Reviews
Moscow, Central Russia
Show Prices ABS:HotelCheckRates-d299982?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Katerina Park Hotel
4.5 of 5 stars 246 Reviews
Moscow, Central Russia
Show Prices ABS:HotelCheckRates-d1138632?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 226 hotels in Moscow, ranked by popularity »

Been to Crowne Plaza Moscow World Trade Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crowne Plaza Moscow World Trade Center

  • Crowne Plaza Moscow
  • Moscow Crowne Plaza
Address: Krasnopresnenskaya nab. 12 | World Trade Center, Moscow 123610, Russia
Price range (per night):* INR10,282 - 24,455

Owners: What's your side of the story?

If you own or manage Crowne Plaza Moscow World Trade Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza Moscow World Trade Center
Show the lowest price for this hotel (from our partners)
Show Prices