Never ever try, don't even step by around the neighbourhood. I had to stay quite long, during the enterance they didn't ask for my credit card for the warranty and at the 6th day the key was not opening the door. I asked for a new key, 2 rude ladies at the reception said "you owe use some thousands rubles, you have to pay it cash now, unless we will not give you new key, we will keep your stuff as warranty in the room", I was in a shock, I am travelling almost 3 weeks per month, I have never experienced something like that. In the morning of 2nd day there was no water and they didn't bother to inform, when I called reception they told me no water due to the maintenance, they offered me to change the room. Worst experience of my life, KEEP AWAY!!!!
- Iris Congress Moscow
- Hotel Iris Congress
