I stayed there for 2 nights with the best impression.
It is located at a green street transversal to Arbat Ulitsa , that is a great location indeed. The newest metro station is Smolenskaya , two medium blocks away.
I arrived there early in the morning and they immediately made the check in at a very kindly way .
My room was exactly behind the gothic-impressing-high-soviet-exquisite-heavy Foreign Ministry , one of the 7 skyscrapers of Stalin. if you have a room from 06 to 11 you will overlook this view too.
There is a beautiful garden available and so does an excellent breakfast ,which room offers a very curious ambient soundtrack that I apprecIated a lot for the originality: dance tracks.
Indeed a good way to start the day , instead of those typical romantic instrumental sounds.
I am sure it will be my choice if I come back to Moscow one day.
I accessed the wi-fi at the lobby for free.

We were there for a 3 night stay in Arbat Hotel .

The location was very good , near old arbat street and near the metro station.
The Staff was very friendly at reception and they could speak english quite well which was a big help.
Also, after a 3 day stay in moscow - I had collected coins worth 250 rubles , they we kind enough to give me cash in exchange of the coins :)

The room was not that great - in fact just average and definitely not worth the money spent . Not bright enough , looked quite old ,although we read that the 5th floor was under renovation ,so probably after few months the hotel will have all the rooms refurbished.

Breakfast was good .

Would only recommend to someone after the hotel has gone through renovation.

We just had a 3 night stay at the Arbat hotel. Check in was fast and courteous. Porter took bags to our room, and our passport registration was completed in 15 minutes.

Our room was a standard 1 Queen Sized bed with a portable air conditioning unit (which was great considering the heat wave going on there at the time). Had a colour TV with 1 English channel BBC. Room had a safe. Bathroom 3 piece unit - with shower only. Lots of water pressure and hot water. Overall room was functional. It felt a bit dated - but clean. No internet in our room.

Free Wi Fi in the lobby.

Breakfast was included - it was ok - it had all the basics.

Great location to Old Arbat street - and restaurants/vendors. Only minutes to Kremlin by car.

We had a travel broker involved so our rooms were $200 US /night. Posted rates much higher. Seems a bit high even with a broker - but Moscow is an expensive place - I think the 3rd most expensive city in the world - so $200 a night for a decent room and location was pretty good.

Our experience was good - would recommend Arbat Hotel.

this place was nice, safe and very clean. the staff is friendly and the hostel has a really good location. they can deal with your registration for 800 roubles.
good points : free breakfast, good location, nice common room and bars and restaurants nearby, free internet
bad points : no locker at all, and only 2 showers.