We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Opera Plaza Hotel – reviews, photos

5.0 of 5
St G-ral Traian Mosoiu 10 - 12, Cluj-Napoca 400132, Romania
Hotel amenities
Opera Plaza Hotel
Ranked #5 of 51 hotels in Cluj-Napoca
4.0 of 5 stars 26 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

26 reviews from our community

    Trip type
Traveller rating
    9
    12
    3
    1
    1
Date Rating
Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Two enjoyable nights at Opera Plaza”
5 of 5 stars Reviewed 9 January 2011
1
person found this review helpful

I stayed recently at Opera Plaza in Cluj. Very pleasant, kind and attentive staff, great breakfast, quiet rooms and lobby. For the price I paid it was worth it. There is only on strange thing, but i assure you it will not ruin your stay at this fine hotel. If you park underground, safe and free, you will not be able to take stairs or elevator to the lobby! You have to walk up around the building where cars are driving. Not a big deal, but..... Finally i do recommend to anyone to experience Cluj, from this centrally located hotel.

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Adamsoch about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel management, Front Office Manager at Opera Plaza Hotel, responded to this review
10 August 2011
Dear TripAdvisor member,
I take this opportunity to thank you for your valuable comments and the high scores you have awarded us on the TripAdvisor website. I also want to thank you for your positive comments on the room, the staff and the hotel in general. I am delighted to know that overall your stay was an enjoyable one in the Opera Plaza Hotel. Regarding the underground parking, in order for us to minimize the fact that the elevator goes only until the ground floor, our bellboy staff is always at our guests` disposal for parking their car so they do not have to walk around the building from the parking area to the reception.
We appreciate your feed back and we hope that you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Extrememly clean and helpful service”
5 of 5 stars Reviewed 28 September 2010

We travelled to Cluj and wanted to be central because we didnt know the town at all. We were about the only guests in the hotel which is strange because it is a really nice hotel with probably the best food in Cluj.
The staff were attentive and helpful except that they watched tv over us while we were eating in the bar which was a bit uncomfortable!

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask LooKanda about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina, Front Office Manager at Opera Plaza Hotel, responded to this review
11 August 2011
Dear TripAdvisor member,

Thank you for your feed-back and the high scores you have awarded us on the TripAdvisor website. Perhaps you had the reservation during low season time or it was holiday time and therefore this is why the hotel was not so busy. We do apologies for the behavior of the staff and meanwhile we have taken measure to ensure this sort of uncomfortable situation will not be a problem for any of our guests in the future.

We hope we can better serve you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Expensive hotel”
3 of 5 stars Reviewed 28 July 2009

I stayed there in July 2009 for 3 days during a business trip in Cluj.
Even if this is the most expensive hotel in Cluj it is not a 5 star one but more like a 4 star in a Western city (e.g. Barcelona). However it is very clean and the personnel is very helpful speaking good English.
The room is large but could have more furniture. The Internet connection did not work even if I am a technical guy.
Bathroom is huge but the bathtub had mold even if the hotel is quite new (2 year old). Also the bidet was missing. The consumables were good and the towels very clean.
Breakfast was rich but the food was of poor quality (cheap staff from supermarkets). The croissants were good though.
I wish I had received at least once a welcome chocolate but they did not offer such things. The minibar was extremely expensive. Cheap drinks can be bought from a shop at the street corner.
Location is a 15 minutes walk to the city center but for the famous local restaurants you should get a taxi from the nearby taxi station.

  • Stayed July 2009, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask StevenBr about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina, Front Office Manager at Opera Plaza Hotel, responded to this review
11 August 2011
Dear TripAdvisor member,
Thank you for taking the time to write us regarding your stay at our hotel. We note that, although, you recognized the cleanliness and the quality of staff during your stay with us, you were not happy with the value for money you received. Please accept our sincerest apologies for all the inconveniences you were caused.
As for the general hotel condition, we are delighted to inform you that from your stay in 2009, we have made improvements regarding the room and bathroom conditions, breakfast menu is now very rich and it has good and healthy products... and we still have the freshly baked croissants which are delicious. Indeed there is no welcome chocolate in the rooms but now we do welcome our guests with coffee and tea making facilities in all the rooms or fresh fruit baskets.
Thank you once again for your feed-back, it has helped us to improve our services, and we sincerely hope that you will give us another chance in the future, so that we can restore your faith in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
izmir
1 review
“Great hospitality”
5 of 5 stars Reviewed 30 June 2009

We spent four days with my friends and everythings were great.. Peacefull faces, smiling faces, delicious food and large and well furnished rooms. Thanks Opera Plaza Cluj..

Serdar

  • Stayed June 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask IzmirSerdar about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina, Front Office Manager at Opera Plaza Hotel, responded to this review
11 August 2011
Dear TripAdvisor member,

We are very happy to hear that in the past you have been fully satisfied with your stay. also thank you for the high scores you have awarded us.

We are looking forward to welcoming you back sometime in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pisa
1 review
“Found Indian cuisine in Cluj”
5 of 5 stars Reviewed 1 June 2009

It was nice to find Indian cuisine in Cluj at a business hotel. The chef in person came to greet us and prepare a specialty in front of me and my partners.

  • Stayed May 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ceramics_Cec about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Opera Plaza Hotel also viewed

Golden Tulip Ana Dome
4.5 of 5 stars 49 Reviews
Cluj-Napoca, Cluj County
Show Prices ABS:HotelCheckRates-d1484781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Best Western Plus Fusion Hotel
4.5 of 5 stars 23 Reviews
Cluj-Napoca, Cluj County
Show Prices ABS:HotelCheckRates-d1393216?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
City Plaza Hotel
4 of 5 stars 13 Reviews
Cluj-Napoca, Cluj County
Show Prices ABS:HotelCheckRates-d636991?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 51 hotels in Cluj-Napoca, ranked by popularity »

Been to Opera Plaza Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Opera Plaza Hotel

St G-ral Traian Mosoiu 10 - 12, Cluj-Napoca 400132, Romania
Price range (per night):* INR5,558 - 7,781

Owners: What's your side of the story?

If you own or manage Opera Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Opera Plaza Hotel
Show the lowest price for this hotel (from our partners)
Show Prices