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Opera Plaza Hotel – reviews, photos

5.0 of 5
St G-ral Traian Mosoiu 10 - 12, Cluj-Napoca 400132, Romania
Hotel amenities
Opera Plaza Hotel
Ranked #5 of 51 hotels in Cluj-Napoca
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    9
    12
    3
    1
    1
Date Rating
Montreal, Canada
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Very Nice Hotel”
5 of 5 stars Reviewed 3 February 2012

My husband and I traveled several times and in many cities of Europe. We realize that the standard in Europe are different from North America. This hotel is not a what you would expect of a 5* to be like, but it is very nice just the same. We had booked a executive room. When we arrived, they told us, since it was our first visit to their hotel, they would upgrade us to a suite. We were very pleasantly surprised, the suite was huge with two full bathrooms entirely renovated all in marble, double sinks, bath robes etc. It had a big livingroom with a fruit basket and a pretty fresh flower arrangement. We were very impressed by the entire suite, it was great! The hotel lobby is nice but nothing special. A full breakfast buffet was included with a very friendly staff who insisted to make us chocolate crepes and bring us more
cappucinos. The hotel is very well situated walking distance from the main square and many restaurants and shops. Nice pool and sauna which is rare in Europe. I also had a massage
there, it was very good and very cheap. Everything in Cluf Napoca is very reasonable, your dollar goes a long way. A nice place to visit and people are very helpful and friendly. Most people speak french or english as well.

Room Tip: We initially took the executive room and they upgraded us to a beautiful suite.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Marise_12 for Cluj-Napoca
Ask Marise_12 about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina, Front Office Manager at Opera Plaza Hotel, responded to this review
5 March 2012
Dear Guest Marise_12,

We would like to take the opportunity to thank you for your valuable comments and the maximum scores you have awarded us on the TripAdvisor website. It was a truly pleasure to serve you and I hope that the accommodation and service will be to your liking, as complete satisfaction is our goal at OPERA Plaza Hotel.

We would love to have the pleasure of having you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Very Nice Hotel”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I spent just two nights here on business but can report that this is a very nice hotel. The rooms are spacious, very clean, comfortable and well equipped. Wifi worked well. Breakfast room was very pleasant and breakfast was good. Staff were all very helpful and friendly. Also the hotel is in a good central location. Overall, highly recommended.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Buzios_PW about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina, Front Office Manager at Opera Plaza Hotel, responded to this review
5 March 2012
Dear Guest,

We are delighted to know that overall your stay was enjoyable in the Opera Plaza Hotel and would like to thank you for your positive comments on the room, the staff and the hotel in general.

On behalf of our entire staff here at the Opera Plaza Hotel we would like to thank you for the high scores you have awarded us and we truly hope that you will return.
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Bucharest, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Very nice stay”
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

This is a a truly lovely 5* hotel. We were there for two nights at the end of December, as we wanted to spend New Year's Eve with friends in Cluj.
The rooms were very spacious, bed was big, bathroom sparkling clean, internet at reasonable speed and the bath robes very nice. The breakfast also had a good selection, I appreciated the grilled vegetables and the croissants.
The spa area was also very nice, the swimming pool temperature was perfect from early in the morning and not freezing as in other hotels.
The service was good, people are polite and helpful, bell boys were handy.
We did not get to try the restaurant, maybe next time.
All in all, an enjoyable stay in a 5* hotel.

Room Tip: We had a street view which had a view over the city.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask eea_traveler about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina, Front Office Manager at Opera Plaza Hotel, responded to this review
5 March 2012
Dear TripAdvisor member Eea_traveler,

Thank you for your visit at the Opera Plaza Hotel and for the opportunity of having you as our guest. We are delighted to know that we have achieved our goal of offering you a pleasant stay by providing a service to your liking.

We look forward to welcome you again in the near future.
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Wigan
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Very pleasant stay”
4 of 5 stars Reviewed 9 January 2012

I stayed here for just over two weeks in December. The hotel itself was very comfortable and the reception and bar staff were very friendly and helpful and always had time for a chat.

The rooms (and beds!) are pretty big and were kept very clean though I agree with a previous reviewer that it would not be a 5 star hotel in other European cities. There was not much of a view from the window from rooms 200 to 208, mine overlooked an apartment block and a pretty run down communal garden. I would also say the rooms could benefit from some modern touches, the tv was pretty ancient and the shower was not brilliant.

Breakfast was very good with a chef on hand to make fresh omelletes, crepes and poached eggs with a good selection of the usual breakfast buffet essentials. The restaurant itself was very large and felt kind of impersonal so I never ate dinner there. There are some good restaurants within a 10 minutes walk and I tried 4 of the top 5 on Trip Advisor and they were all good, Pescador was exceptional.

The fitness area was good with a nice pool and sauna. I also had a massage which was really good value but the massure was a bit moody as I was 10 minutes late!

Location wise it is very central with the main squares a 5 minute walk away, Cluj has an attractive city centre that could be made even more so if they could lay the electricty cables underground, you always felt a bit wary of the sheer number of cables strung above your head!

It has the potential of becoming a more popular city break location a few years down the line but it was a novelty to feel like you were visiting an undiscovered city.

Room Tip: Ask for a room at the front of the hotel.
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  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stanleytic about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina, Front Office Manager at Opera Plaza Hotel, responded to this review
5 March 2012
Dear Guest Stanleytic,

Thank you for choosing to stay with us at Opera Plaza, and also for taking the time and effort to write your great review. We greatly appreciate your honest feedback, as your opinion is very important to us and it enables us to continue with the Opera Plaza standards of service for all our Guests and make improvements where necessary.

Hopefully we will be able to welcome you back to the Opera Plaza in a near future where we can exceed your expectations.
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Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Two enjoyable nights at Opera Plaza”
5 of 5 stars Reviewed 9 January 2011
1
person found this review helpful

I stayed recently at Opera Plaza in Cluj. Very pleasant, kind and attentive staff, great breakfast, quiet rooms and lobby. For the price I paid it was worth it. There is only on strange thing, but i assure you it will not ruin your stay at this fine hotel. If you park underground, safe and free, you will not be able to take stairs or elevator to the lobby! You have to walk up around the building where cars are driving. Not a big deal, but..... Finally i do recommend to anyone to experience Cluj, from this centrally located hotel.

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Adamsoch about Opera Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel management, Front Office Manager at Opera Plaza Hotel, responded to this review
10 August 2011
Dear TripAdvisor member,
I take this opportunity to thank you for your valuable comments and the high scores you have awarded us on the TripAdvisor website. I also want to thank you for your positive comments on the room, the staff and the hotel in general. I am delighted to know that overall your stay was an enjoyable one in the Opera Plaza Hotel. Regarding the underground parking, in order for us to minimize the fact that the elevator goes only until the ground floor, our bellboy staff is always at our guests` disposal for parking their car so they do not have to walk around the building from the parking area to the reception.
We appreciate your feed back and we hope that you will stay with us again.
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Additional Information about Opera Plaza Hotel

St G-ral Traian Mosoiu 10 - 12, Cluj-Napoca 400132, Romania
Price range (per night):* INR5,558 - 7,781

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