The hotel advertises suites as compared to rooms. I have ordered a suite and found out that they do not have suites but only double or queen rooms and in addition something which they call apartments - decadently furnished entity decorated in brothel red.
The "queen bedroom" I was given was very small, not very clean and certainly not worth $95 as charged.
Moreover, I paid in advance but the hotel disregarded my voucher as payment did not seem to appear in their books. They were unwilling to check or try to think that the "customer may be right".
Long way to go before they change from backward communism to western standards - but, they are driven - by greed!
- Best Western Arad
- Arad Best Western
