We booked 2 rooms and we stayed there for 2 nights with my husband and with my 4 y/o daugther and the other room was occupied by my father & month In-Laws.

The place so yacky...when we get into our room, there are cockroach running around..and we also found 2 in the toilet. It's too old.

We won't go to that hotel anymore and i will not recommend to my friend to stay there.

Got this room for my fiance and myself for a promo rate of 1300 pesos. First thing that really was annoying was the very loud A/C. Made it hard to sleep, and the staff told us they didn't have any spare room to change us with. So, we got used to it and barely noticed it after a couple of nights.

No DVD player for the TV, which was a dissapointment. I just bought the new Journey DVD for my fiance, but had to visit her Aunt's place to watch it. The TV reception was POOR. Only about 4 channels came in, and were still fuzzy.

Spots on the sheets and comforter were common. Towels were rough, and the bathroom sink had small ants on it from time to time.

Breakfast was small for me, but my fiance had her fill with the mediocre portions. I always had to buy another drink, since the free jiuce or coffee was not much more than 2 swallows for me.

Room ws small, although farily comfortable. Bed was nice and big, yet firm. Not hardly any noise at all inside the hotel, aside from the aformentioned A/C unit. Staff was accomodating. We had a problem when our keycard wouldn't open the door, and the bellman literally ran all the way to the front desk (from the 5th floor) and ran back with a new keycard.

Best part of this hotel is the location. Only about 2 kilometers from Ayala Center. The hotel is situated on a very quiet street, but easy to grab a taxi. Internet Cafe right around the corner, for 20 pesos per hr. Bank just down the block, and many restaurants nearby, within walking distance.

This was our first hotel experience, so we'll definately search for another on our next trip.

Thumbs up to this hotel for its friendly staff, location and speedy room service.

However, room interior, hotel lobby, restaurant and hotel entrance is a turn down.

The Executive Room looks very old, not so clean, despite its large space, has no sofa or comfortable chair. What's more surprising is that there is no hair dryer and face towels, and bath towels are worn out. :(

Their so-called Restaurant is actually not a restaurant, but looks like a canteen in a sitcom set up. Choices of food is limited and I don't find the breakfast satisfying.

Hotel entrance is like an entrance to a motel.

It's better to shed a few bucks for a more presentable and comfortable hotel.

To improve more on HRM trainin in the coffee shop/restaurant staff (3rd floor). Cant take orders at an instant.
Always wrong orders (especially during breakfast inspite of repeated instructions). Bell boys were good mannered and has a smiling face.

A hotel with privacy. So peaceful and secured yet parking space has no alternate route.