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The Heritage Hotel Manila – reviews, photos

4.0 of 5
Roxas Boulevard, Pasay, Luzon 1300, Philippines
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The Heritage Hotel Manila
Ranked #9 of 17 hotels in Pasay
3.0 of 5 stars 371 Reviews
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371 reviews from our community

What travellers say about this hotel
  • Buffet breakfast(4)
  • Swimming pool(4)
  • Ground floor(4)
  • HOT WATER(3)
  • Very good(3)
  • Free shuttle service(3)
Traveller rating
    42
    156
    89
    44
    40
Only show reviews for Family (36) | Couples (58) | Business (41)
Date Rating
Hong Kong
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Comfortable rooms”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

We stayed there for two nights. Big and clean, with sufficient hot water
There's a casino at the hotel, so people going into the casina usually enter through another entrance. Taxi drivers know well about the place.
The surroundings are just like many of the places in Manila, quite dirty with lots of jobless people. It's also at the junciton so there's heavy traffic.

From the airport to the hotel costs 310 peso for fixed price airprot taxi (the white one). We gave up that choice (which was a bad decision) and hired a flexible rate airport taxi (the yellow one) and paid 360 peso because of serious traffic jam!!!
So, for the second time we travelled from the airport to the hotel, we caught a regular taxi from the arrival hall and paid 120peso only.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ac_mty about The Heritage Hotel Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Large comfortable bed and good water pressure”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

If you like casino games, this is the place to stay, if not you can find better hotel for less money. the rooms are okay and the large bed is one of the most comfortable i have found in the philippines. the biggest problem with the hotel is price. the room is priced a little high then you dont get anything complimentary. everything is extra and over priced. even internet usage is extra while even the cheaper hotels offer it complimentary. i didnt even have a refrigerator in my room to keep drinks cold. although they will bring you a bucket of ice if you call and ask. the best thing about the hotel if staff. they are very friendly and helpful.
Restaurant Tip : The hotel restaurant is very pricey. You can walk just down the side street without having to cross any traffic though and find a kenny rogers roasters, chow king, and a few other restaurants to eat at.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelguru1726 about The Heritage Hotel Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Close to Airport”
3 of 5 stars Reviewed 6 February 2012 via mobile
2
people found this review helpful

Stayed at the Heriatage for two days and nights before. Heading out of the Philippines. The hotel was average and over priced!
Breakfast was good not great, staff did not bother to replace empty buffett items. The only thing nice about staying there it was close to the airport.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask johnghawk about The Heritage Hotel Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Nice hotel close to the airport.”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

We booked the Heritage on Expedia and got a great rate of $60 AUD for the night. We only wanted something close to the airport as we had a late flight in and early flight out the next morning. I loved it, thought it was very clean, easy check in and most of it was the best breakfast that I had in the Philippines, the buffet was huge and there was so much choice. Breakfast was also included in that rate.

We felt safe in this hotel and I personally did not find it loud as other reviews mention. We were high up though, so not sure if that made the difference.

The security out the front helping with cabs were amazing as well. They take all the details down of the cab for safety and give it to you in case there is a problem. The first cab we got into could speak english until we mentioned we wanted to go to the airport, he could no longer speak english and turned around and took us back to the Heritage. When we got out the security asked what the problem was, we had no idea, the security then asked for the paper he wrote the details on and said that cab would be reported and no longer welcome at that hotel. Even if they did not follow that through it made us feel safe and happy. Other hotels do not check the cab out at all, these guys were very helpful.

If you want a hotel close to the airport that is CLEAN, SAFE and has great breakfast then this is the place. I would stay here again without doubt, but book a cheaper room rate on Agoda or Expedia :)

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mshelzy007 about The Heritage Hotel Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“overpriced aged queen of the 80's”
2 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

great location near the airport but
- noisy
- old room interior
- bathrooms not meeting the expectations
- pool not usable because next to Roxas Blvd (20m)
- large tourist groups flood the hotel

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about The Heritage Hotel Manila

  • Heritage Hotel Pasay
Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Price range (per night):* INR4,817 - 8,345

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The Heritage Hotel Manila
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