We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Citadel Inn Makati

Citadel Inn Makati – reviews, photos

2.0 of 5
5007 P Burgos Street | Bel-Air, Makati, Luzon, Philippines
Hotel amenities
Citadel Inn Makati
Citadel Inn Makati
Citadel Inn Makati
Citadel Inn Makati
Citadel Inn Makati
Citadel Inn Makati
Ranked #25 of 54 hotels in Makati
3.0 of 5 stars 400 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

400 reviews from our community

What travellers say about this hotel
  • Red light(9)
  • Night Life(5)
  • Hotel staff(4)
  • Top floor(4)
  • HOT WATER(3)
  • Room service(3)
  • Fast food(3)
  • Friendly and helpful(3)
Traveller rating
    14
    185
    120
    54
    27
Only show reviews for Family (5) | Couples (17) | Business (11)
Date Rating
Makati, Philippines
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Dont expect too much.”
3 of 5 stars Reviewed 25 December 2011
5
people found this review helpful

We stayed for a night in this hotel coz it was recommended by our friends. I didnt expect much - the rates were very low compared to the rest of Makati. This is an old hotel obviously. Originally booked a studio room - the room was very old and dingy and didnt look good at all. The bedframes were rusty and the walls of the ceiling was already matted with God knows what. Fortunately they allowed us to upgrade to a 1 bedroom suite (front desk and staff were really nice) - we stayed as a couple and the place was huge. It still looked a bit old but it was way better than the studio. Location wise - this is close to burgos so if you're a family this isnt really the best place to go.

Room Tip: book upper floor rooms to avoid the noise. avoid studio rooms!
See more room tips
  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Marco T about Citadel Inn Makati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kennesaw, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
“Prostitute Central, Viagra Dealers, Horrible!”
2 of 5 stars Reviewed 10 December 2011
10
people found this review helpful

Had received good references for this hotel from some travelers a while back and thought that it would be a good place for my family of 7 to spend a month of our 3 month Philippines Trip in the Manila/Makati area.

We found the hotel to be below 3rd world standards and not near as good as anyone has ever said about the place. Beds were broke down, sliding glass doors would not secure against the weather, air conditioning was poor, pool was HORRIBLY filthy! So filthy that I would not let my kids get close to it!

I have stayed at better places EVERYWHERE i have been in the world and was so disappointed with this place that we left 2 weeks early, gladly leaving the disaster behind and running out the front door.

The hotel is on BURGOS Street, PROSTITUTION CENTRAL with Viagra pushers CONSTANTLY asking me if i needed Viagra! I got so tired of it, I asked them if they wanted one of my 4 kids for a while to see what Viagra would do for you then!

When i went out with my Filipina wife for dinner one night, we overheard one of the girls say that "she got her an Americano 'money bag' ". Not sure if they thought my wife was a prostitute too or what, but it was not an area that i wanted my family to be in.

My extended Filipino family came to visit the week we left and i was ashamed to have them see Makati, some for the first time in their lives ( the first visit ever for my Father-In-Law of 75 years) and I was ashamed to have them see the filth of what should have been a wonderful experience. But i guess they needed to see the degradation of human living at least one time and know that some of the TV shows are accurate with drugs and prostitution.

While the condotel staff was courteous, the amenities were horrible. We tried to stay out of the hotel and tour what the beautiful Southern Luzon region had to offer, we still had to come back to the place.

We left early to return to North Luzon and to the beautiful people of the Roxas Isabele area and found we were happy to be amongst real people again.

We will never go here again.

Beware, unless you are going to Makati for a Sex-Vacation, DONT TAKE YOUR FAMILY TO THIS AREA! BURGOS Street, Makati, Philippines is NOT how you want to remember the BEAUTIFUL PHILIPPINES and Filipinos!

Room Tip: Dont stay at this condotel, pay extra and get to a good area.
See more room tips
  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by TimeShareShy for Makati
Ask TimeShareShy about Citadel Inn Makati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Makati hotels

New World Makati City, Manila Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d299772?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Makati International Inn
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1066118?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Makati Shangri-La Manila
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d302112?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Peninsula Manila
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d302561?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Dusit Thani Manila
4 of 5 stars
Show Prices ABS:HotelCheckRates-d562258?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Scarry worse what than what i expected dont know why they got a very good review.”
1 of 5 stars Reviewed 6 December 2011 via mobile
1
person found this review helpful

We checked in and 30min later we checked out. Staff seems helpful but everything else was dirty, dark feels unsafe they have 4 locks on the door, seedy, just all in all bad. The reason i got this hotel was bcs it was in Makati and they had a special in Ensogo big big big Mistake.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask MitsyN about Citadel Inn Makati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makati
2 reviews
4 helpful votes 4 helpful votes
“Not recommended”
1 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

Me and fiance stayed for one night and had a very bad experience.
Room - we booked for a studio-type room but when we came in, they transferred us to one-bedroom suite (no addtl price was charged). Inside this room, it was not pleasant, the room looks so old, and you can feel the floor's dirt. The smell was not good.
Security - before we went to sleep, we locked all the doors. We double locked the main door, and we also locked the bedroom's door. But to our surprise, when we woke up, the bedroom's door was opened, and the main door's unlocked!!! that was soooo terrible!!!
I dont recommend anyone to stay here due to security/privacy concerns.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Nel8680 about Citadel Inn Makati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haugesund, Norway
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“A bad try”
1 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

I tried this once, but after 2 hours, I just moved to City Garden, close in area. The room was dirty, it smells food every place in hotel, bathroom av "kitchen" was really crapped, The pool was made for 50 years ago, and I had no idea about to try it, it looks like it should been renovated at least 10 years ago. All looks like it have been closed for years..

  • Stayed October 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by JanHaugesund_Norway for Makati
Ask JanHaugesund_Norway about Citadel Inn Makati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Citadel Inn Makati also viewed

Guijo Suites Makati
4 of 5 stars 28 Reviews
Makati, Metro Manila
Show Prices ABS:HotelCheckRates-d2292252?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
City Garden Hotel Makati
4 of 5 stars 180 Reviews
Makati, Metro Manila
Show Prices ABS:HotelCheckRates-d308314?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The A. Venue Hotel Suites
3.5 of 5 stars 221 Reviews
Makati, Metro Manila
Show Prices ABS:HotelCheckRates-d1162817?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 54 hotels in Makati, ranked by popularity »

Been to Citadel Inn Makati? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Citadel Inn Makati

  • Citadel Makati
Address: 5007 P Burgos Street | Bel-Air, Makati, Luzon, Philippines
Price range (per night):* INR2,240 - 3,585

Owners: What's your side of the story?

If you own or manage Citadel Inn Makati, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Citadel Inn Makati
Show the lowest price for this hotel (from our partners)
Show Prices