I made reservations at this hotel around the 1st of May 2011 for June 10 and 11. I spoke to the owner on the phone and reserved three rooms. There was no mention of cancellation fees. A week later (a full month before the intended stay) I cancelled the reservations. I was charged three (3) $30 cancellation fees ~ that's right, $90. In the fine print on the reservation confirmation that was emailed to me there was a statement about these fees, but I never heard or saw them until after I had made the reservation. Not only was I charged this fee, it appears that I was charged it twice ~ still waiting to see on that. By the way, I never did stay in this motel so I cannot personally vouch for it, but I cancelled these rooms after my sister went and looked at the place and advised me to.
- Also Known As:
- Sleepy Hollow Motel Auburn, Finger Lakes, NY
- Official Description (provided by the hotel):
- Family owned and operated since 1959 the Sleepy Hollow is located on US Route 20 only minutes to Skaneateles and downtown Auburn. A peaceful bucolic and pastoral setting, with room front parking making it easy and convenient for senior travelers. The open sitting veranda allows all to commune with other world travelers and the greater outdoors. Immaculately maintained rooms and personalized service guarantees you a pleasant and restful stay. ... more less
- Reservation Options:
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