I stayed at the Veniz Jan 2012, never again. I was dissapointed in all aspects of the hotel. The whole staff have NO IDEA as to what a westerner wants. A carefull read of the review shows that most Philipinos are happy and most westerners arent happy.
Food was basically inedible, cold and seriously wierd to my western palate. Would you like a ham and tuna salad for breakfast? Perhaps some cold sweet sausages and cold green beans with dried whole mini fish ? (see another review dated 13 May 2011 ). Coffee was brewed rubbish, milk was powdered, so was the orange juice, bread was sweet, bread rolls the size of golf balls were even sweeter, toaster was a 2 slice griller for the whole hotel, butter was floating in ice water and totally unspreadable.Jam was like runny water, you had to apply it to your toast by pouring it on with a spoon, which was ok because they didnt supply knives, I got a steak knife on request. Somewhat confused as to why I would want hot food, staff did microwave my plate of cold eggs and sweet sausages, but in true Veniz style, just for 1 minute at a time. And thats just breakfast.
Staff were confused and generally not aware of my needs nor informed nor helpfull. Think Fawlty Towers "Manuel" , just not funny. I wanted a photocopy, they just couldnt, and sugested (uninformed guess) several wrong/closed/distant places. Same for changing denominations of local currency,no they cant change a large note. They didnt know where anything was in their town, when it was open, etc, all the things a westerner would expect staff to know.
The stone (?) corridors meant the room was REALLY noisy, all outside noise boomed through out room. Every morning at 6, banging doors and toilets flushing and loud speaking etc etc woke us up. The rooms were dirty, walking barefoot on the carpet turned your feet BLACK ! Bathroom dirty, grout black. And so on...
This hotel is not suitable for westerners unless you can tolerate the above listed features.
Room Tip: Rooms at the far end of the corridors are furthest (and quietest ) from the smoking / hanging out/ l...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC