Family and I stayed in this hotel for the fifth time...The staff and management are superb. On my last trip Jan 16, 2012, to my surprise a bar and restaurant has been added. As usual staff were very courteous and helpful. This is the main reason why my family and I keep coming back. Second reason is the room itself provides comfort and touch of elegance. Need not ask anything more..

Guest services were excellent. I was pleasantly surprised to receive a text message confirming our arrival at the hotel. Proximity to Victory Liners and sm is a plus. Customer assistance for whatever we needed was excellent!

We like the availability of internet access. The login instructions were helpful. However, it would be very helpful if a logout process were also included especially that we had to pay for the access. I bought a 100 peso, 1 hour access which was supposed to be good for 24 hours but since I didn't know I had to logout from Microtel screen, I got charged for the entire 100 pesos even if I only practiced how to access the internet with the Microtel card for about 10 minutes.

I've been to Baguio many times but this was the first time I've stayed in this hotel. There are many other cheaper but comfortable accommodations in Baguio which is why I've always preferred them over Microtel since I wouldn't be spending the day tucked inside the room anyway. However, my friend wanted to try it out so we found ourselves checking in at the hotel.

The hotel is right next to the Victory Liner bus terminal but it wasn't as noisy as we had imagined it would be. This side of the city is quieter because it's still a couple of minutes drive away from downtown which was easily accessible via taxis and jeepneys which abound in the area. The room we got was really huge and had wonderful beds. The bathroom was really large too and had good running water. We had a view of the mountainside and we could see the houses lining up the side of the mountain. Everything was clean and well-kept.

The only bad thing I would say about my stay in this hotel is that the breakfast wasn't at par with its standards. Sure, it was buffet-style but the food didn't taste good and it had only a few selections. It was a let-down.

Would I come back to this place? I would have to think about that since it's considerably pricey than other hotels which are OK for my standard since I only need a warm bed and hot shower after exploring the city. It was nevertheless a pleasant experience and I never regretted spending my time in this hotel.

I always stayed in this hotel (particularly in Baguio) every time I get to be in the city, whether for family vacation or on business. It's always the same convenience, the same feeling of safety(ness), and most of all, always clean and crisp beddings so relaxing & inviting. The last two stays were with the family and my differently-abled child (13 y.o.) always enjoyed the stay and he would not want to get out from the room after check-in. My child is non-verbal and quadriplegia spastic yet the word microtel is a very relaxing on-top-his-voice-loud response ever since this experience. Thank you Microtel for everything an accommodation is all about.