This place is about as decent as you can find in Chitre. The open restaurant and pool is nice, the staff is helpful, but there was NO hot water for either days I was there... My friends did have hot water though so maybe it was just my bad luck.

Hotel empty most of the five days we were there. Rooms were mediocre, pool was dirty and not open for three of the five days there. Breakfast when we ordered from the menu was excellent but when they had buffet, it was fairly poor. Dinner was mediocre the one night we ate there. This is not a resort!!!

Staff is very stiff and formal, almost unfriendly. This is the most un-Panamanian hotel I have stayed at in the 26 years I have been visiting Panama. The people did not share the normal friendliness and hospitality I receive in Panama, whether in the city or the interior. This is not a reflection on Chitre as the people we encountered were extremely friendly and we had a great time on the entire peninsula.

Then to top it off, they lost our reservation which was not a big deal since the hotel was empty but we had to fight with the hotel to get our deposit back since we paid fully when checking out. They promised that it was not charged but when we returned to the US, there it was.

The Hotel Versailles a much better offer with friendly people and a better restaurant. Hotel Rex had a good restaurant too!

Our family recently stayed here. Rooms were blah and not very clean. The bathroom really needed some updating. The staff was not very friendly nor helpful. The breakfasts were good, but the chicken we had for dinner was questionable. We did not think that this hotel was worth the 4 star rating. We have stayed in many hotels in Panama and we'll skip this one next time.