Last weekend I booked two nights at Bhurban. Reached with my 2 kids and wife, we were given a room at the corner bottom floor without Any view though we were paying same rate. Plus only one pair of elevators is available to cater to whole hotel. Carrying two strollers all the way from room to elevators was an exercise it self as the room was at the far end of hotel. Requested manager mr Imran to change room many times. Got the reply "we are trying sir" but no one called to inform us anything. Staff tried to ignore and hide from us when we approached reception. I felt ashamed of myself as if I was begging them to give me better service, aft paying them 5 star rates for a lousy 2 star hotel. Games for kids are out dated with worst conditions. If u ask for massage service, it's not available. There are no ramps for strollers!!! I mean seriously !!!!

We stayed there for a company meeting and very much enjoyed the time and the hospitality.
The location is in the mountains overlooking the Kashmir and with view on the far away Himalayas. The road from Islamabad is fairly good and it takes about 90 minutes to get there. The security controls are tight and you do not feel unsafe.
The rooms have a marvelous view but are rather poorly furnished. The general cleanliness of the room is on the poor side. There was also no foot towel in the bathroom, only a rug which was not very clean. Unfortunately there is no central heating and you have to rely on the heating capability of the A/C - which did not work.
The food offered in the main restaurant and also the chinese one was good. The hotel management was very kind to offer us a barbecue in the forest behind the hotel, with a big camp fire, that we enjoyed most.
The meeting facilities were acceptable, but the hospitality was overdone, so we continuously had someone coming in and out and checking if there were any empty cups.... We finally asked them to stay out:)
I believe this pace is an excellent venue for company meetings and training sessions, especially if you have guests from abroad.

This is a good hotel to stay in because the staff are very friendly and ready to assist when you want them to.

The environment is simply splendid, high up on the slopes of the Himalayan mountains, with a mild climate in summer and cool to cold in winter.

I had been plannning this trip to PC Bhurban for some time. I visited Islamabad in July 2011. During my stay in Islamabad i booked this hotel for one night. I was very excited to visit this hotel and see the the beautiul nature there. But when i checked in to the hotel, all my excitment turned into the disappointment. The most worst part of the room was the was room. Almost ever thing in the toilet was so old rusted, broken, and smelling. I decided to go leave the hotel and go back, but they did not wanted us to leave. So i got another room but that was not so good either. Any way we stayed in the hotel and decided not to come again nor recommend friends. Room was ok, not very clean nor very dirty. Mattress was very old, could not sleep all night.