First of all this establishment should not be advertised as a hotel...it is only a guest house...and a poor one at that.
It offers extremely small rooms with no airconditioning or fan, a view of the neighbours roof and an icy receptionist that has lost the touch in dealing with customers.
My recommondation is ... stay away... there are far better establishments in Swakopmund.
We ended up booking out and booked in at "The Burning Shore Hotel " situated about 15 Kms outside Swakopmund. We absolutely loved every single minute and where overwhelmed by the excellent service received from the friendly and effecient staff. The view from our room was simply stunning. A most enjoyable stay!

We stayed at Sam’s Giardino two nights and found the stay very pleasant. The rooms are not terribly large, but that’s reflected in the price, obviously. The room that we stayed in was very clean and quiet with the usual amenities. We couldn’t fault it. The hotel has a small but very attractive garden and there are some secure parking spaces in a lot at the back. The food and the service were both very good, particularly the breakfasts. The hotel is located a few blocks away from the centre of town – it probably took us about ten minutes to walk to the main street. However Swakopmund seems to be a fairly safe place (relative to, say, Windhoek), so we didn’t mind the stroll in, even at night.

The best feature of this place is that the quietly-spoken Sam clearly loves Namibia and he does make a real effort to share his knowledge of the country with his guests. We arrived at the hotel after dark and we hadn’t really planned properly what we were going to do the next day. However Sam quickly put us in touch with a local guy who runs nature tours of the dunes (there’s a surprising amount of wildlife in those vast piles of sand). This was an inspired choice and the next day we enjoyed one of the best tours of our whole African holiday. Sam also maintains a well-stocked library of books and videos about Namibia in the small, but comfortable, lounge area of the hotel. We watched a video about the Skeleton Coast with some other guests before we were called to the evening dinner.

This hotel is not a five star establishment and doesn't pretend to be, but I've given it the maximum score because, in my opinion, it would be very hard to improve upon it without increasing the price per person.