We stood at "les terrasses d'Essaouira" for 5 nights in february. For a couple days we were the only clients since it's low season at this time of the year.
First we had the blue room which is nice but on the street side. If you have a room on that side, you might disagree with this that guy waking up the neighbors at 5 AM through a 1000 PA system and get them to the mosque. His shoutings last for like 20 minutes.

In the morning I asked if we could stay in another room, we had the possibility of visiting them all and stoo on the 3rd floor, room 15, which has a better bed than room 14 next door.
Very helpful staff, really nice breakfasts on the terrace, good location. I am sorry to read some bad experiences from previous travellers. Maybe they took consideration of these in ordre to raise their status. The salon is really nice, everything was clean, and we didn't have the slightest impression that this riad would be a scam.
Overall very positive impression. Would return there without a doubt.

... but unfortunately a lassez faire owner who cared more about her tan than her customers pretty much summed it up.

We stayed for two nights and I think we pretty much tried every room on both 3rd and second floors - some were just not that clean, some dingy and some didn't have water. Getting the right combination was very hard it seemed! Eventually we left after 2 nights as it seemed the whole Riad was without water and the French owner really couldn't have cared less. The one star of the place was Youssouf who did his level best to keep the guests happy and was a decent all round chap.

The real shame of it is that the riad _could_ be a stunner as it did have a nice terrasse, the rooms could have been brightened up a bit and generally wouldn't need much work to really make stunning. the central fountain courtyard would be beautiful (with running water) and with a little care and attention it could be a 4/5 star review.

Shame really as I imagine most people will go next door to the Riad Al Zahia, who's Spanish owner/manager was in complete contrast to the French owner of Les Terrasses, and couldn't have been more helpful. Unfortunately by the end of our 2 nights in Les Terrasses we couldn't wait to get out of Essaouira and ended up just leaving town. A pity.

Beware that after canceling a booking with this Riad, in favour of another one next door, this Riad used my credit card details to withdraw money from my account. Stay here at your own peril as they may well steal from you without you knowing once they have your card details. I am still trying to retrieve the money 8 months later.

this is a nice place, very interestind deco. the staff were sweet and most spoke english. food was good. didnt have air con but it wasnt that hot. our room didnt have windows which was weird but ok. would have been nice to be on the top floor.had a nice (very naked) massage, lady was 2hrs late but not a problem. in the town so right next to shops and restaurants. ppl much nicer than in Marrakech (by the way dont go to Marrakech).