We spent two nights here near the end of our trip to Morocco and fell in love with Essaouria and the hotel. From the moment we walked in the staff was friendly and helpful. The rooms were smaller than other hotels, but were nicely decorated and impeccably maintained. The hotel was a 10 minute walk to the port and was easy to find when we needed to get back. The breakfast buffet had a great selection and the food was very tasty.

Our kids took advantage of the snooker room and we all enjoyed watching "Casablanca" in the small cinema.

The staff was very helpful and provided us with restaurant recommendations and allowed us to have a late checkout on our last day.

The hotel is expensive, but worth it for us to have a very pleasant place to relax and be pampered.

We ended our nine days of travel in Morocco here after stays in Casablanca, Fes, Rabat, Imlil (High Atlas Mountains) and touring in Marrakech, Volubilis and Meknes. It is a beautiful hotel, a true riad, which our guide told us is defined by trees actually growing in an open courtyard. The courtyard is beautiful and a charming place to have drinks before dinner. At dusk the birds get active in the tops of the trees, singing and fluttering around which we found to be delightful. Staff is welcoming and very helpful. When my husband was under the weather on a Sunday morning a staff member accompanied me to the nearest open pharmacy and helped me buy the necessary over the counter meds we needed. The staff also was helpful in recommending restaurants and giving directions. My only complaint is on that Sunday they were not able to provide change for large bills.
Our room was perfectly adequate insize and appointments, but nothing special. Obviously we did not get upgraded, although the hotel did not seem to be very full and we had been upgraded in other hotels on our journey. We really enjoyed relaxing by the rooftop pool, protected from the wind. Our breakfasts were superb, the service was attentive but not overbearing. On Sunday afternoon we were delighted to find a live jazz duo. They were being pretty much ignored by the other patrons so when we expressed our appreciation by clapping after numbers, the lead guitarist came over to chat with us and confided that his true love was American singer songwriters. We are of an age that we love James Taylor, Jackson Browne and others of that period. The guitarist sat down with us and began playing some well known songs and urging us to sing along, even handing his guitar to my husband to play. It was fun. Dinner in the hotel restaurant was elegant, excellent, service refined and expensive. A treat, but equally good food for less is available in nearby restaurants.
All in all, it was a great way to end our trip in Morocco. As others have said, it is centrally located in the medina and an easy walk to the harbor to see the fishing boats and walk on the beach.

I was not feeling well when we were staying at L'Heure Bleue and I've therefore mostly been relaxing inside the hotel instead of going into town. This hotel is perfect for that with it's rooftop terrace with daybeds, it's cosy bar and last but not least it's small cinema where you can see old classics like 'Casablanca'. Drinks and food are nice but expensive. The included breakfast is superb.

Negative point: the room was way too warm for me to sleep and no airco or climate control working. I have to agree with some other review writers that that is strange for a 5 star - hotel in this price-range.

But still, we'll come back soon!

The hotel is a typical old colonial palace from architecture to atmosphere. The service is excellent. The personnel is smiling and makes sure you are well taken care of. However if you compare with other luxury hotels in essaouira, the room charge is too expensive compared to what you can get elsewhere.