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Emeraude Riad Hotel – reviews, photos

2.0 of 5
228 rue Chbanate | Petite Porte Bab Marrakech, Essaouira 44000, Morocco
Hotel amenities
Emeraude Riad Hotel
Ranked #34 of 76 hotels in Essaouira
4.5 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
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    30
    8
    2
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Date Rating
London
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Nothing like the website”
3 of 5 stars Reviewed 2 January 2011

The website is an extemely airbrushed version of the hotel. It is quite a bit more tired looking than what shows and clever photo angles mean that you cant see just how small the rooms are. Our double bed was pushed to the wall there was only space for 3 people to stand in the room. The rooms are hostel style in that walls were paper thin. I would only recommend if you are not sharing a room and a heavy sleeper. Plus side is the breakfast was decent (though never had a bad one in Morocco after 2 weeks travel), staff were nice and the bathroom was clean.

  • Stayed December 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fredettom, Propriétaire at Emeraude Riad Hotel, responded to this review
5 January 2011
Hello, thank you for your message.
I knew you were angry with me, you've booked with an agency here travel. You wanted to cancel last night, but there are conditions cancellation very precise with the agencies. I asked you to get closer your agency to cancel, you do not want, and have been obliged to pay last night.
I've never hidden the fact that our rooms are not very large so you can see all guides and even some forums.
We tried to make this disadvantage an advantage in decorating the hotel with taste, by arranging the rooms properly. They are very cozy. We bathrooms redone recently. And everyone loves them.
And especially our strong point: the terrace solairum.
By cons, our hotel is entirely to photos that have obviously been taken by a professional
There was a lot of heavy rain this year and the painting was damaged, I start painting
Jan. 10, 2011. I'll put pictures on tripadvisor
Thank you for your comments and I hope you had a pleasant stay.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
2 reviews
“Nice place with good people”
4 of 5 stars Reviewed 26 August 2010

The Ryad is clean and nicely decorated by the owner himself. Durind the ramadan period it could be a little bit noisy at night....but it's part of the cultural and traditional aspects of this place at that time period !!!
The personnel is very nice and helpfull, ask them what you need and you will be heard at any time !
The breakfast is served on the roof terrace where you can chill out or spend some time scheduling you day trip....by the way the hotel offer a wide range of activities (quads or camel excursions, hammam and spa....).

We had a lot of fun here and we are already planing to come back for new year's eve....We've been told that it's more than 20°C !

  • Stayed August 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“noisy place, bad neighborhood”
1 of 5 stars Reviewed 18 August 2010

The hotel itself is clean and nicely decorated, but needs a renovation (do not trust the images from their web-site). But noise is terrible. Depending on the location of your room you have a choise between screaming children (day and night), circular saw (during the day), noisy neighbors walking upstaires and downstaires (day and night). But the personnel is worst of all. Simply ignoring your requests. Smoking downstaires (day and night), the smell comes directly to your room. We asked for a breakfast (we paid in advance) to be served at 7.00. The guy was sleeping and there were no breakfast. waked up, he brought a COLD coffee. Anyway, the place itself and a breakfast are overpriced. The view from roof terrace is horrible - comparing to other riads in more touristic part of Essaouira. You can definitely find something less expensive and more quite for the same price or less.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Boston
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place, even greater value”
5 of 5 stars Reviewed 12 January 2010
1
person found this review helpful

I can't say enough nice things about this place. We arrived here after another place (Riad Nakhla) misplaced our reservation, treated us rudely, and then booked us into a place with which we were very dissatisfied. Fed up with how we'd been treated at our initial riad, we went in search of somewhere else and happened upon Hotel Emeraude.

The place is fantastic. The staff were exceedingly helpful and accommodating. The location is perfect. If you are coming or going on a Supratours bus, you are only a few minutes' walk from the drop off point. It is located close to a gate into the medina, so relative to many other hotels, it is actually quite easy to find. If you want to be surrounded by tourist shops and restaurants, this is not exactly the place for you, but we found the atmosphere much nicer than in the part of the city clogged with touts and aggressive shopkeepers. The rooms are not large but are very tastefully decorated. Someone in a review from several years back described the rooms and bathrooms as somewhat tired and in poor condition. I think there must have been a renovation since then since the bathroom was ultra-modern and absolutely spotless. Indeed, the entire place was spotless and well kept. After our initial problems with accommodation in Essaouira, this hotel felt like it was heaven sent.

As for value, our best comparison is the riad we stayed in our first night in Essaouira for Dh 250. Emeraude Hotel was a little less than twice as expensive (we paid Dh 450), but many, many times nicer.

  • Stayed January 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland
Senior Contributor
30 reviews 30 reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
“Good crash pad”
3 of 5 stars Reviewed 2 February 2009
1
person found this review helpful

This little hotel definately has pros and cons. The rooms are tiny but clean, modern and nicely decorated. Not too moroccan in decor, but modern and thoughtful. There is a lovely terrace for breakfast and taking in the sun (I can imagine, it was cold and wet when we were there). However, the cons of this place really come out when it is cold and wet (like we had). The rooms are too small to be able to spend any time in - they fit a double bed, a side table and small cupboard, and then there is only room to put your bags down and just move around. The terrace is not protected from Essaouiras strong winds which it is so famous for - so only really great in summer, and there is not real salon to sit in to read a book or enjoy some tea. It is a great place if you just want somewhere to sleep at night and be out all day - it is reasonably priced, comfortable in a basic sense and clean, but that is about it. Good for the budget minded traveller who would prefer something newly refurbished in the heart of the medina.

  • Liked — Clean and modern
  • Disliked — lack of areas to relax in case of bad weather, room size
  • Stayed January 2009, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Emeraude Riad Hotel

  • Emeraude Hotel Essaouira
Address: 228 rue Chbanate | Petite Porte Bab Marrakech, Essaouira 44000, Morocco
Price range (per night):* INR1,834 - 2,501

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