First time in KT and have chosen Permai Inn for our nite stay. Our room was at the old building, Standard deluxe with a double bed. The room felt old and moldy. First dissapointment was on the TV facility. No transmission at all except for blurry RTM 1. Called the receptionist once, told that they will send the maintenance guy to check but nobody came. After the free supper (food was ok), go to the counter to complaint about the TV again and was told the same thing, but up till midnight nobody came. So no TV for the whole stay. The aircond unit took a while to cool down the room.
Second thing, the water from the shower tap (even with the shower curtain) will make the whole bathroom wet. The toilet bowl was stained with watermarks. The bathroom door was damaged and can't close properly.
Swimming pool was ok. Though there's no shower panel in the changing room.
Breakfast buffet (free with the package) was ok. The food took a while to be refilled. With huge number of guests the dishes finished quickly and you will have to wait for a long time for the new batch. For RM170 per night (after discount) normal price was around RM230+, this hotel did not meet the expectation.
