A very big mistake I've ever made, stayed for 10days in a 2 bedrooms apartment suite. The moment we walked in the lobby..... WOW.... Splendid, awesome but it all changed the moment we walked to our room... Out the lift.... Carpet was shabby and dirty...... It just changed our mood totally, by the time we walked in our room, I was really choked by the smell and upset with the cleanliness of the room, we requested to change room, our request quickly attended to but the other room was no better but worse with ants all around... We took the first room offered provided it will be cleaned. Hotel staffs agreed. ( not trying to sound fussy but this is not my first time in Kuching, I'm there every year but normally stayed at Riverside Majestic, I should have stay at Riverside Majestic again.) The rates we're offered was more than $300/ pnite that was supposed to include breakfast, when we went for breakfast ( me, my husband and my 9 years old son), my son was charged $29/++ for buffet bfst ( he only ate a croissant and ordered an ice milo for an additional $8.00++ ) . We were told the bfst included was only for 2 person. The room we booked was a 2 bedroom apartment suites for 4 person and the cfmn we got back was " rates included breakfast". ????????????. The cleanliness of the room is nil, the bathroom..terrible...the kitchen stinks...I'm hoping the management do something and don't mislead guests with your 5 or 6 star ratings and also your lobby ( that's what we said ' never judge the book from it's cover"). I will never ever stay there anymore.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC