We turned up to the hotel to find that our 3 day booking (via laterooms.com), hadn’t been received. We got an upgrade to a ‘superior’ room for an additional 10 riggits. After the initial lugging of suitcases up to reception, there is then another set of stairs (and more depending on your floor) as there is no lift.
Room was…basic. There was AC, a TV and mini fridge. Strangely the bathroom was very nice and decorative. The place just needs a clean up and re-décor. The bed was clean, which is the most important item in the room. An old AC unit by the window had dark brown stains running down it, however there was another AC unit which was more modern and worked fine. Worryingly, the fire exit at the end of the corridor was padlocked shut!
The hotel is near to the markets, a few restaurants and malls. KK isn’t that big so I don’t think location is that much of an issue in the town.
We decided to scope out other hotels in the area and decided to leave when we found the little gem of No 1 City hotel round the corner.

With this price, i was expecting budget. But i got less than i what i thought i will get.

Firstly, my friend deposited all her credit cards and passport at the front desk for 1 night, as the next day, we went to the beach. Guess what, the following day, she received a call from her credit card company abt credit card fraud - one of the cards that she deposited at front desk was used for an unauthorized purchase.

Then wifi and TV didnt work as promised. Wifi was down for the 2 nights that i was there in May. Satellite TV had like an extra 1 channel and you didnt have a choice to what channels. We were there for 2 nights and on both occasions, we had to go to reception to ask for satellite TV. Apparently, you have to ask reception to "activate"each time. And on the second night, we were watching a movie on one channel when it got abruptly changed to a football channel. We had no idea what happened, but was too lazy to ask and frustrated with a half-watched movie.

The room we stayed on the second floor had a very musky smell to it. I've a sensitive nose- much more than the average traveller - so i was sneezing non-stop throughtout both nights. and it starts the moment i stepped in.

As what others have said, the pictures are certainly not representative of the current state of affairs
The saving grace was the most helpful and responsive staff on all aspects of your stay.

Stayed at this hotel for one night as I was passing through. Ok for travellers on a budge.
The staff were friendly and helpful. Room was clean, but needs some upgrading. I found it difficult carrying my suitcase up 2 flights of stairs, as there was no lift. All in all my stay here was ok

Reviewer: Trip Advisor Member, Perth, Australia
Stayed for several days in June 2007
It is a budget hotel so don't expect 5 star. There is no lift but if you are climbing Mt Kinabalu it's good training.
Our room was clean albeit a little shabby. We upgraded to a deluxe room with a bath as the shower in the standard room tended to flood the bathroom floor because it didn't slope towards the drain sufficiently but they did supply complimentary thongs!
The staff were lovely - friendly and helpful. Their notice board very informative. They looked after our luggage when we were at the mountain.
Great location, nice little bakers downstairs.
Good value budget accommodation.