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The Palace Hotel Kota Kinabalu – reviews, photos

3.5 of 5
No 1 Jalan Tangki, Kota Kinabalu 88100 , Malaysia (Formerly Berjaya Palace Hotel)
Hotel amenities
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
Ranked #22 of 85 hotels in Kota Kinabalu
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    10
    19
    14
    5
    4
Date Rating
Kulai, Johor, Malaysia
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“You have to go at least once in your lifetime!”
5 of 5 stars Reviewed 13 January 2012

The only hotel in Malaysia that propagandises recycled theme successfully. They collected acidic food waste to turn into detergent for housekeeping use, no plastic use throughout, Having the one and only non smoking karaoke bar, the Glamorous and most public area are non smoking too; stress only homemade sauces and recipe in the restaurant, planted various vegetation as kitchen supplies. Must make a point to meet with the General Manager whom she is ever helpful and keen to share of all her insights.

Room Tip: Ask for Palace Suite regardless business of leisure stay.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Perth, Australia
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“disappointed”
3 of 5 stars Reviewed 6 January 2012

The hotel overall was quite reasonable for a budget hotel, decent breakfast, slightly overcrowded swimming pool, staff were keen to please. Unfortunately for us our suite had an overwhelming stench of stale cigarette butts that no amount of airfreshener or airconditioning could budge, we checked out after just one night, not on our list of places to revisit.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Shah Alam
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice room”
4 of 5 stars Reviewed 28 December 2011

The room was quite spacious and they even provided a king size bed. The fridge was empty but clean. Service was excellent and breakfast had a quite a broad range of food. Gym was good and well equipped. Unfortunately due to the hectic schedule my children was unable to play at the pool.

Room Tip: Ask one the is facing the two instead of the hill.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Old outside but new inside”
3 of 5 stars Reviewed 20 December 2011

My first impression of this hotel was totally wrong. When I stepped in for the first time recently, I was impressed by its furnishing and facilities. The location is good as it's close to a shopping complex. Ideal for those who drive a car as there are ample parking spaces available.

Room Tip: Any room can do.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Top Contributor
76 reviews 76 reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
“Comfortable & stylish budget hotel”
4 of 5 stars Reviewed 2 August 2011

This was a good, clean and stylish hotel for a bargain price. After returning to KK in the evening from a few days in the jungle, I was over the moon to use the good hot shower and the hairdryer which was in the room. There was also a TV with cable and we found a film in English to chill out to. I’d stay here again for one or two nights if on a budget but probably not for a long stay. I wasn’t impressed by the restaurant though. The food was ok but the service was poor; we were left on our own for ages and the food took a long time once it was ordered. The breakfast buffet the following morning was better and included dim sum.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Palace Hotel Kota Kinabalu

  • Palace Hotel Kota Kinabalu
Address: No 1 Jalan Tangki, Kota Kinabalu 88100 , Malaysia (Formerly Berjaya Palace Hotel)
Price range (per night):* INR2,390 - 4,724

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