We arrived here at midnight after a late flight. When we went to check in, we found out that we had booked for the wrong night, but much to the hotel's credit, they went ahead and changed our booked date so that we could book in (and with no charge!)
On top of this, they didn't have our room type available, so even though it was our fault, they bumped us up to an amazing suite! It was one of the largest rooms we've ever stayed in (about the size of a Shangri-La Premier Suite at the nearby Rasa Ria resort, without the balcony). The hotel is very new, and the room and en-suite were amazingly clean and comfortable.
We had breakfast across the street - it's easy and cheap, and the overall location of the hotel is pretty good. We flew out the next morning, and found it to be a good distance from the airport for a quick layover (the going rate for taxis appears to be 30RM each way).
Overall, we'd highly recommend this hotel for its service, cleanliness and size. It's probably more suited to business or transiting customers, as there are more romantic hotels nearby (although it's hard to beat this one for value).
