I was staying for a conference with the local government for a week so I got the government rate and it was just fair. It was a busy conference and the weather that was awful so I was forced to stay indoor for a week. The service was ok, the food was good, the business conference was great, the shopping mall has variety shops and restaurants. It was nice but boring.
The hotel just need more entertainment facilities, such as spa, better sport facilities, city tour transport or maybe clubs.

Stayed for 3 nights in Dec 11 with kids. the first night, the aircon was out of order and we were told to wait for 30 mins. nevermind. second night same aircon problem and this time waited for 1hr 30 mins to be fixed and after repeated calls. the next morning, aircon died again. Some of the lights in the rooms didn't work too. Asked for room to be replaced and was instead given a smoking floor. Was given another room only by late afternoon. The porter who was suppose to assist in moving our luggage to the replacement room did not turn up - i wasn't going to waste my holiday waiting in a room without aircon. Move all my luggage to the new room myself. breakfast food was same for the 3 days we stayed and was nothing to shout about. might have been a better idea to eat in the mall instead. gym was spacious as there was little equipment. two treadmill, one strider, one cycling machine and one weights machine. That's all. indoor pool was cold most of the time and water appeared murky. Someone got trapped in the lift when we were staying there too. Room walls were very thin. Could here what the neighbours were talking about, when they shower, blew their hair etc. Good if you are a stalker.

Staff were generally friendly and helpful (which was a relief given the state of the hotel rooms and facilities). Proximity to the mall was good as well. good shopping. good food.

Would probably not stay here again unless there is improvements made to the rooms. Losy experience overall staying in a hotel room with aircon breaking down every so often.

Room are clean but space limited. Great for shopping.
Terrible experience of having conference at ball room, the rooms are not sound proof as we able to heard loud noise from other function carrying out next door. PA system really bad, some mic sounds robotic and keep having feedback to the sounds system.

This hotel became my business center for 2 weeks and surprisingly suit my utmost convenience. Along with its convenient location, the hotel also offers a wide range of services and facilities to the guests.

The hotel staff are by far the nicest I have encountered since I can remember.

I loved the room, the rooms are small but were perfect for what we were happy with.

Wide variety of local and western food. Buffet line was satisfying. Express lunch set was a nice touch.

A thoroughly enjoyable stay - the very warm, friendly and inviting service is definitely the most positive aspect of this hotel. It is not close to the city center, but is an interesting walk through the shopping mall to get and is very reasonably priced compared to other hotels in the area.