There is no parking space for taxi or anyone to pick/drop you. Room service done but they didn't leave any towels behind. We had to call them.

Location is good. That's all.

There are much better hotels for the value in KK. My first night we had a power cut which is normal in KK. Lifts not working so asked the staff how long, no idea, so I asked where the stairs were, very little help and she looked annoyed I was not waiting like the rest. Took the fire escape up and it is full of rubbish building work and very dangerous. Room ok but would not stay again as service is very bad. This is a very odd hotel to say the least.

I booked a hotel room for my mom, who is nearly 60 years old. She loves the room as this hotel is surrounded by malls, cafes and shops. The staffs are friendly and nice to her. I need to point out that my mum does not know English, so, they manage to communicate with her well in dialect. In this case, I should give out merit points to the staffs.

Shopping Tip : walking distance to Gaya street, jetty, night market, malls with a few international brands, authentic foods and cafes.

Checked into this hotel for 4 nights stay in March 2011 and the location is great and is within stone throw distance to everything. Across the road is the water-front centre with few f&b outlets and pub lounge, slightly further on the right is the local fruits market, wet market and philipino market (pasar malam) and you could find all kind of grill seafood and local delicacy. Walk further to the right (15-20 minutes) you could reached Jesselton Point where you could go for island hopping.
I stayed in a sea view deluxe room and the view is fabulous, however the room is just average and the room service is below average. I've checked in the hotel rooms with few light bulbs faulty and it was not changed until we checked out even i've complained to front counter on the 1st day we checked in. During our 4 night stay, 2 days our room was not make up and we have to call housekeeping to clean our room after a whole day outing.
The breakfast is terrible but it's not a problem since you could simply walk down to a nearby stall.
In general, the location is fantastic but don't expect much on the room and service so your stay will be a pleasant one.