We stayed there for 4 days 3 nights. It's a beautiful and clean place where it's tastefully decorated. They are thoughtful to even prepare in-house slippers for us. The room is equipped with LCD flat screen (not many channels as advertised though) and electric kettle. Breakfast is served in the garden.
However, not all areas in the room are covered with wooden flooring resulting in a messy and unpleasant sight. Not to mention that we were affected by the noises from the reception and common areas as our room is right in front of it! There's also a long crack at the door where we can see through it. There's even a 'back door' in the room where it can be an exit to the carpark. We don't see any usage of it.
Breakfast is served in the garden from 7.30am. It's nice to dine outside but not on a rainy day. It rained the first day of our stay there. They did not prepare any place for emergencies like this and we are required to have the breakfast at the bar. The breakfast was half an hour late with no apologies. There was another patron who had to forgo his breakfast as it was late and he needed to rush off for his business appointment. When he pointed it out to the receptionist, there wasn't any apology too. Don't put any hopes on breakfast. All we had were 2 pieces of toast, two spoons of baked beans, one small chicken sausage and scrambled eggs for three consecutive days. Can't they come out with more variety? We had to ask for an extra sausage the second day thereon as the portion was small.
There's once where my colleague got locked outside the gate. The hotel locked the main gate at the wee hours of the morning. We appreciate their concern for safety. But, when I told the staff to open the gate for my colleague, he reacted very slowly, taking his own sweet time to unlock the gate. Again, no apologies.
All in all, the hotel is a good place to stay but the staffs really need to be trained to provide better and prompt services. There's no 'good mornings' either. Maybe they should start with that and offer apologies when they did not deliver.
Do not stay in the room right in front of the reception. There are also rooms without windows. Do ch...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC