Hotel needs updating, we stayed in the sea village suites. The breakfast was ok and their staff was not attentive to any of the customers in the restaurant. We did not eat any other meals at the hotel.

Did a significant amount of research of research on the internet, and finally swung for Langkawi Lagoon despite a number of negative reviews. I booked what I thought was a decent deal for one of their 'Sea Village Suites', which essentially is a cottage on the water (2 levels, one suite per level).

I went in with high hopes with my fiancee, but unfortunately, the room was, bar none, the worst room I stayed in in the past ten years, and I do a lot of traveling in budget hotels.

1) The room was dirty; parts of the windows and curtains were extremely dusty, and my fiancee got hit in the face with a cloud of dust when she was searching for something in the corner of the curtains.

2) There is some sort of air-con freezer/motor/generator situated right outside the door. It was very, very loud. I can handle noise alright, but my fiancee is very sensitive to sound, and found it very difficult to fall asleep.

3) The room was very hot and humid. This normally would not be a big issue, as we could just turn on the AC, but:

4) The AC smelled like mold or mildew. It was very, very nasty. Clearly not cleaned.

5) The toilet was not working properly; it had that problem old toilets have where after it flushes, the mechanism doesn't work properly and it can't fill with water. We had to manually open up the toilet lid and adjust it to get it work properly. Twice.

6) The final straw was the discovery of two cockroaches in my suite. When I raised this issue with reception/management and asked for a different room, they said none were available, but offered to send in the cleaning crew to give it a thorough cleaning "to get rid of anything which is attracting the cockroaches", subtly suggesting that I was at fault. After waiting an hour, nobody came. This was the last straw; I cut short my intended stay and checked out. This is the first time I have ever gotten so fed up with a hotel that I actually cancelled my reservation early and left.

I really hope I just got a crappy room, but I have strong doubts. This is the first time that I have ever given a review of a room; I was upset enough to do so. I moved into a legitimate 4/5 star, and am posting the review from there. BUYER BEWARE!

The place is awesome. Let me backtrack a bit, and share how we came upon to Langkawi Lagoon. Me and my girlfriend wanted to take a quick getaway to Langkawi, and an opportunity came for us to fly over last weekend. Next thing you know, on Wednesday last week, I was standing at the reception checkin in :-)

First impression of the hotel is that its very calming and has a nice charm to it. Not to forget the fact that the friendly face at the counters and the nice refreshing drink while waiting to be checked in.

As others mentioned, it is quite a drive from many of the destinations to visit in Langkawi, so if you plan to stay here, be ready to spend on transportation. We booked a car so it didnt bother us much. We spent about RM40 on petrol moving about the island to give a rough idea for those who plan to stay there.

We took the hillview room (its more like overlooking the carpark) but we didnt really care as our idea is not really to stay in the room much. Its cheaper as well. That said, we did want a cosy and nice place to stay, and we did get that in the room.

When we first enter the room, it was clean, very nice earthly looking and looked very pleasing to the eyes. The only issue we had was there was tiny bugs on our bed and gf freaked out a bit. First day we turned on the incest repellant and got away, but the next day we forgot to do that, and today as i write this i have about 10-15 incest bites all over my upper chest and hand. So, either ask them to do a thorough cleanup on the bed, or make sure you turn on the incest repellant before you sleep at night.

Now, lets talk about the other aspects-such as breakfast. For 3 days that we were there, we had an enjoyable breakfast with the number of spreads. It is true though that we saw nearly similar food for the three days, but as the spreads are huge, you can really mix and match and try different cuisines everyday. I had western, local, arabic for the three days.

By the way, while talking about arabic-there is a lot of them here. In fact, 1 of the in house restaurants is catered to arabs. While first is was kind of daunting seeing people walking in black gurba, we got used to them pretty quickly, and even enjoyed the foods :-)

Amenities wise- the pool was fantastic, the staffs were nice (they asked if we need transport to airport when we check out) , the place was nice. We tried the bicycle there and we wont encourage anyone to try that as the bicycle is way rusty and not properly maintained.

While I read the previous reviewers who said the lagoon is not swim-able, but when we went there we saw a number of folks swimming merrily there. I am not so sure whats the status, but we didnt take chances ourselves as we were more used to swimming at the pool and the waterfall nearby the place.

Verdict- I give this place a 3.8 out of 5.

After spending alot of time to find the best place to stay in Langkawi... (Keeping the new year rush and availability in mind) I happen to land onto Langkawi lagoon's website. At first look the resort looked OK from the picture gallery on their website. However after some research and reviews on tripadvisor I've decided that this is the place where I would want to stay. And believe me it was indeed a great decision.

Its away from the hustle and bustle of the town and in a quite, secluded, serene and scenic place.

We stayed in a Sea Villa suite for three nights... And it was truly awesome!!! A wooden cottage hanging on the the sea water with amazing view of the ocean. The white sand private beach was just more thn perfect. The pool along the beach was exactly what you would want. There were golf carts to pick and drop you in places with the resort, but i am sure one would prefer the walk.

Bistro the Italian food joint and the Bar near the private sandy beach was just the perfect setting for the lovely evenings.

Now the not so goods': Room size.. to small for a family almost cramped... But perfect for a honeymoon couple :). We were three 'Wife, 4 year old kid and and my self' didn't have hard time sharing the bed though, but just managed. The drawing area was much bigger in size.
The restaurant could have been a little bigger as in mornings there use to be huge rush and waiting for the breakfast. But who cares for a little wait when a have beautiful and mesmerizing surroundings.

I have had a wonderful time there and I wish the same for all. !!!BON VOYAGE!!!