We stayed @ this location, as I had SPG points. Good points-Close to airport, town with a clean and comfortable room. Staff were also veryu nice and accomodating.Not so good-wine and food prices very high, especially considering the area.

In looking at a placard, it appears that this hotel was a Sheraton since last year. The property is nice, but older looking than a year ago.

We've just come back from a four night stay at the Sheraton Four Points Langkawi and I have to say, having read the reviews before leaving we were very pleasantly surprised.
Since we booked for the long weekend at the last minute we chose the hotel mainly because it had availability for our group of 7. But from the warm and smiling welcome as we arrived to the personal goodbyes as we left, everyone at the resort did their best to make our stay memorable and happy.
The hotel is very new, and there are obviously some teething problems that go with a new place, but when issues arose, staff were efficient and proactive in resolving them.
We had booked three rooms and there were no connecting rooms available when we checked in, so we were immediately upgraded to a suite - an unexpected and welcome bonus! Our third, regular, room was very spacious with a lovely modern bathroom. Even though we had forgotten to book a baby cot and phoned from the airport to request one, it was in our room already when we arrived.
There are some great practical touches, like free wifi, bathrobes, slippers robust enough to walk to the pool in and plenty of free bottled water. Our children loved the very safe and private beach (no touts, jet skis etc) and the enormous pool. It never felt crowded and there were always plenty of loungers, despite the hotel being very full over the long weekend.
There's only one restaurant but it does its job well and if you want to explore other eating options there are plenty just a few minutes drive away. The food was good quality and during busy breakfast times was replenished quickly. The restaurant staff went out of their way to be helpful.
On the minus side, there's little shade around the pool, although they have planted trees (long term solution) and are building some shady cabanas too in the short term. The resort manager, Tasriff, is very involved and clearly has further plans for the resort's development. He's out and about, chatting to guests and is very responsive to feedback. It really is a work in progress, but at the price you pay compared to other resorts in Langkawi (some of which are getting a bit old and tired) it's definitely worth it.

I've just checked out from the Four Points Resort and the place is not as bad as mentioned in some of the reviews.

The room was clean and quite spacious for the price paid. HUGE swimming pool for a four star resort. Staffs are very friendly and accomodating.

Tips:

If you're travelling during busy holiday period, you might not get your room before 3pm! So rather than wasting your time and wait at the lobby, you can go to the Cable Car which is only 10 minutes away or to the Underwater World which is only 15 minutes away.

Close your balcony door in the evening to minimize mosquitoes issue. You can even request them to spray your room while you're out for dinner.

Car rental is cheaper at the airport which is just 2 km away.

We were at first worried after reading some bad reviews about the hotel, so we actually set our expectations low so as not to ruin our little honeymoon. You can tell the hotel has just been renovated, to the point that you can still see some markings as well as paint dusts in the room, although little. It would have been perfect if the room is properly polished. But, it didn't bother us at all. The room was very spacious and comfortable. We love the fact there's wifi in the room --although we don't use it much. Front desk was quite helpful to give us a better room for us.. There's not much going on at the pool area except the fact that it has a HUGE infinity pool facing a private beach. Perhaps it would also be a great idea to offer water activities at the beach, otherwise it could be a little boring. The next happening beach is only 10 minutes drive. There's no room service, because i think Four Points is listed as Bed & Breakfast. You have to go to the cafe if you'd like to eat in the room --but why would you??

My only grudge is when the waiter took our plates during breakfast without first asking whether we're done with the meal (some leftovers still). I found it rude and unprofessional. Honestly speaking I don't find them very friendly.

all in all, still a decent hotel to stay for the budget, but not much to offer if you're looking for real service that sits at a prime beach location.