I just finished a two night, three day stay at the Coral Key. Let's start with the positive; they have a lovely restaurant called La Pizzeria. Their menu reasonably priced and the food, including the pizza, is excellent and the cappuccino is lovely, particularly if you've been traveling for a while, as I had been.
Now for the bad news; I found the Kenyan staff very pleasant, but the Italian staff were boorish to say the least. The hostess at La Pizzeria was standoffish from the get go, once I opened my mouth and Italian didn't flow out. The other Italian staff were the same. Apparently the hotel also has time-shares, so I suppose their market focus is on Italians, to the exclusion of others, which is fine. But as a hotel guest I certainly was not made to feel welcome... more like someone to be tolerated.
The fixed menu of the hotel restaurant was fairly standard for the 3 star restaurants in Malindi. But the flies in the restaurant were unbelievable. Every morning at breakfast my table would be attacked by flies and nothing was done by the staff to mitigate against this. For instance none of the ceiling fans were turned on, nor were they in a hurry to pick up dirty dishes of half finished yogurt.
It is also important to note that the hotel has only one public internet terminal and no wi-fi. So if you have an iPad or a laptop and you're trying to stay in touch with your family, friends or office, forget it.
The room I was given was large, airy and comfortable. The mattress was a bit thin and their was no bottled water provided. The combination of a ceiling fan and an A/C kept the room at a comfortable temperature. There was no bench for my suitcase however, so I unpacked it on the bed. A small lock box is provided in the room, at a charge. There is plenty of closet space provided.
There are two large swimming pools and a small, clean beach area, just above the public beach. The Kenyan staff are quite attentive and speak English, French and Italian.
The other matter that annoyed me about this hotel was that each evening at 10PM they started a 'disco' of sorts in the large area outside of their principle restaurant and bar. The music was mostly 80's Pop. It was blared at full volume from 10 - 11 PM. Unfortunately my room was just across the garden from the facility, so my ear drums were blasted each evening.
There are no TVs in the rooms or in the bars. What the hotel does is set up a projector and white sheet under an awning each evening to broadcast an hour of News (usually CNN) before dinner. Other than that I saw no televisions. This was particularly unfortunate if you were following the results of the Currie Cup.
So, in conclusion, there are much better hotels in Malindi for the money. I would not recommend this hotel to friends nor would I choose to stay there again.
Room Tip: ask for a room as far away from the bar and restaurant as possible, if you plan on going to sleep be...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC