Our stay was pleasant , the rooms are African style no TV , there is a very nice reception/lounge area where you can relax & watch TV there is also free WI-FI ,but the time we were there we were unable to log on. I traveled with 2 young kids and they loved the entertainment provided by the franco rosso team . The beach is not one of the best as the sea has many weeds , but there is a lovely BIG pool overlooking the beach .
I would go back again..

The hotel is well maintained,built in typical African rooftop style. The staff is generally friendly, especially the waiters and cleaning teams. The rooms are tidy, airy, no television. We stayed in one of the garden suites and our package had complimentary laundry service (great when travelling with teenagers) and a filled mini bar. Key for the safe and towels come with a deposit which is returned (or the credit card slip is torn) upon checking out. The private beach is shielded from the beach boys and is continuously cleaned and guarded. Nice but no so big swimming pool. When we were there (end July) the hotel was hardly filled (maybe 25%), which was for us great. Their high season is August so be prepared for some mass tourism...or avoid it all together. There was already the noisy disturbance of the bar and lobby since the garden rooms don't have any real windows. Around the lobby you can connect to the hotel's wifi (I just asked the reception the wepkey). The food is good although somewhat monotone Italian (80% of the visitors are Italian). We also had the feeling that some of the hotel staff (especially the animators) were more interested in selling their own little business than taking care of the well being of their guests. There is a small fitness in the adjoining spa (African Dream). You can go for a jog on the beach. After a while the beach boys know you and they leave you alone.

Just remembered I never wrote a comment after our experience at Tropical beach to warn others. We arrived late evening with a toddler of 2. We booked and reconfirmed room at ground floor. Apparently they over booked and wanted to put us in a room for one night and then we had to move. Or just stay on 1st floor all of our stay. The Italian manager, who only came to see us after one hour, was absolutely rude to us and very customer unfriendly, just told us it was overbooked , not his fault and we had to deal with it. It didn't help that I speak Italian but e didn't know I did. Then after making lots of fuzz, we were 'upgraded' to the hotel next door: Coconut Village. Indeed more stars but not our taste, certain crowd, entertainment and too noisy. This 'nice upgrade' also ment a room next to the parking, that had people passing the whole night. We specially requested and paid for sea view and were in a room at parking looking out at a piece of grass! Next day we moved back to Tropical Beach, finally the room we booked. Hotel was fine, pool nice, rooms less ' boutique design' and spacious as on photoos on Internet, and not really a sea to swim in (weed) or beach to walk barefeet. This shoudl be mentioned in hotelinfo. The food was fine, but had 2 times serious stomach problems the next day (and we live in Syria, so my stomach is used to quite some bugs) . Good thing was, the staff is very friendly and you can use facilities at hotel next door. Manager didn't do anything to make us feel a bit better after initial bad start.
After our trip I complained with Central Planhotel and never heard anything about it. We are expats and travel quite a lot. I will never go to a Planhotel anywhere again, and cannot advise you to do so too if you want to make sure you have a stressless holiday. Of courseI realise things in Kenya are different from Europe, but that;s why I chose an Italian Management hotel! It seems they are just out to make money and pleasing customers is not the managements priority. Pity.
Fam. Muli-van Akkeren, Damascus, Syria

We stayed with 3 children, two teenagers Girl 17,Boy 18, and a boy 11, a 2.5 Hr drive from Mombasa , the rooms were fine 3* style, safe 20Euro deposit, aircon, no TV or kettle, very clean, great large beds, no mozies which was great, big net over the beds, bathrooms old but clean, salt water in the showers, towels for the pool 20Euro each deposit, internet room use with vouchers from reception 5 Euro 30min, when you arrive in Kenya buy a Safricom Sim 500KS as the coverage is good and its 3G so full Internet and email on your cell phone for the week. Pool is nice and big, music is bad the DJ plays lots of rap with(--)and lots of(--) not nice to hear, good entertainment at night and the local beer is ok, you cannot walk on the beach as you get hassle from the locals, the local croc & snake park is good fun during feeding 1000KS, the scuba PADI diving is fantastic 85Euro plus 15USD to the Marine Park, the beach volleyball is fun in the late afternoon but sometimes it is taken over by the hotel staff and you cannot get a game, I wondered who was on holidays, food is great and the general staff is also good , they try to make good for everybody, the local village tour is good too.