Almaty is the kind of place that can get away with it - demand exceeds demand so prices can be high whilst quality can be poor - thi place I proof of that
Compared to modern international hotels this looked tired - the lighting in the lobby was poor - the service at breakfast woeful and the lift possibly the slowest on the planet !
But the health spa - which other reviews have not mentioned - was stunning ! Lovely pool - great Turkish bath jacuzzi sauna steam the whole 9 yards
But all the above - along with the woeful wifi made this place a chore to stay in - and when you re on business these other factors outweigh the benefits of the spa
Interestingly enough the other comments on here are in line - the reception staff tell me the managers don't read these reviews - maybe they should !
