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Worldhotel Saltanat Almaty – reviews, photos

4.0 of 5
164 Furmanov Street, Almaty 050021, Kazakhstan (Formerly Saltanat Residence)
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Worldhotel Saltanat Almaty
Ranked #2 of 44 hotels in Almaty
4.5 of 5 stars 20 Reviews
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20 reviews from our community

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Traveller rating
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    8
    1
    0
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Date Rating
Kiev, Ukraine
Top Contributor
411 reviews 411 reviews
Reviews in 173 cities Reviews in 173 cities
809 helpful votes 809 helpful votes
“Good 4-star business hotel”
4 of 5 stars Reviewed 17 September 2011
4
people found this review helpful

Don't compare hotels in KZ to the rest of the world - only then you'll become happy. There's the aged & overpriced "Intercontinental", the newer & cheaply furnished "Holiday Inn" (with one of the most terrible restaurants I ever ate), the "Ex-Hyatt" which is out of discussion because of the lousy conditions of the hotel itself (wall-paper hanging down...) and the strange "Dostyk" with nice rooms but very strange service.

So this time it was the choice between the "Golden Tulip" and the "Worldhotel Saltanat" which was easy to decide looking at the design, prices & reviews.

So I made the reservation at the "Saltanat" for 2 nights, also asked them to arrange VIP service at the airport plus transfer (together at 16000 Tenge = € 80), to charge it to the room so I don't lose time paying VIP at arrival at the airport.

On arrival I was escorted through passport control and customs, 3 minutes after leaving the airport sitting in the VW Caravelle to the hotel. Check-in was easy and therefore 30 minutes after arrival already in the room.

The hotel itself has a modern look - but you also feel that everything was done a bit on the budget side: all furniture is new & well designed - but not expensive (e.g. the floor is of fake wood, some wardrobe doors not opening easily...). But at the price paid (€ 135/night) that's absolutely okay.

The real minors are:
1.) Wi-Fi very slow, especially when you're in a corner room (my first room was #300 which I changed to #312 for better internet reception)
2.) temperature of water in the shower not stable and not easy to regulate
3.) curtains too thin so not possible to blind out daylight
4.) air-condition is VERY noisy

But again, for ALA, that's still okay, especially considering the price.

Is it a Luxury Hotel? No, for sure not - but a good hotel to spend the few hours you're in the room during a business trip. Will I come again? As long the price is half of a decent 5* hotel: YES!

Room Tip: Don't take a corner room due to poor Wi-Fi reception
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  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Aidos Abdibekov, Manager at Worldhotel Saltanat Almaty, responded to this review
13 October 2011
Dear Sir,
We highly appreciate your choice of our hotel and your feedback! It is very important for us to know about the disadvantages, we will certainly work on improvements of provided information. Please be informed that the problem with internet connection has been already solved. We look forward to welcoming you back to our hotel during your next stay in Almaty.
Best regards,
Worldhotel Saltanat Almaty Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Wow.. loved the extras”
5 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

Stayed here for a night during my birthday. Wife emailed ahead to see the hotel could throw in a surprise and wow, did they deliver. Upgrade to a suite, champange, flowers and even a birthday cake!

The staff in the hotel are very friendly and helpful. The hotel is very clean and new and would totally recommend staying at this hotel if you can afford it. As with other 4-5 star hotels in Almaty, it is EXPENSIVE but I guess you get what you pay for.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Diamond Springs, California
Senior Contributor
36 reviews 36 reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
“Serene luxury”
5 of 5 stars Reviewed 8 July 2011
2
people found this review helpful

My husband and I stayed 3 nights at Worldhotel Saltanat. The location is central to all downtown sights. The hotel stands within a fenced garden area and is set several yards off Furmanov so the surrounding land is green, shady and the hotel quiet. The staff were always cordial and helpful. The room (we were in 300) was spacious enough for several nights and the bed linens plush and comfortable. Breakfast offered many choices of pastries, fresh fruit, cereals, local dishes, and cooked to order eggs. Two 1/2 ltr bottles of complimentary water, coffee, and tea are available in the room.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A Hotels.com Traveller
“Worlhotel Saltanat - un bon hôtel à prix raisonnab”
5 of 5 stars Reviewed 17 April 2012
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bologna
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Exzellent”
5 of 5 stars Reviewed 13 April 2012
Google Translation

  • Stayed April 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Worldhotel Saltanat Almaty

  • Saltanat Residence Almaty
Address: 164 Furmanov Street, Almaty 050021, Kazakhstan (Formerly Saltanat Residence)
Price range (per night):* INR9,307 - 13,319

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