Stayed here for a night during my birthday. Wife emailed ahead to see the hotel could throw in a surprise and wow, did they deliver. Upgrade to a suite, champange, flowers and even a birthday cake!
The staff in the hotel are very friendly and helpful. The hotel is very clean and new and would totally recommend staying at this hotel if you can afford it. As with other 4-5 star hotels in Almaty, it is EXPENSIVE but I guess you get what you pay for.
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My husband and I stayed 3 nights at Worldhotel Saltanat. The location is central to all downtown sights. The hotel stands within a fenced garden area and is set several yards off Furmanov so the surrounding land is green, shady and the hotel quiet. The staff were always cordial and helpful. The room (we were in 300) was spacious enough for several nights and the bed linens plush and comfortable. Breakfast offered many choices of pastries, fresh fruit, cereals, local dishes, and cooked to order eggs. Two 1/2 ltr bottles of complimentary water, coffee, and tea are available in the room.
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