We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Otrar Hotel

Otrar Hotel – reviews, photos

3.5 of 5
Gogol str. 73, Almaty 050000, Kazakhstan
Hotel amenities
Otrar Hotel
Otrar Hotel
Otrar Hotel
Otrar Hotel
Otrar Hotel
Otrar Hotel
Ranked #27 of 44 hotels in Almaty
3.0 of 5 stars 9 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

9 reviews from our community

    Trip type
Traveller rating
    1
    0
    5
    3
    0
Date Rating
Moscow, Russia
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“All right for the city”
3 of 5 stars Reviewed 23 May 2009
1
person found this review helpful

Otrar hotel has a really good location – in a very central zone in front of a beautiful park, near the central shops and everything. It is positioned as a 4 star, but as it happens sometimes in post soviet countries it will not meet your usual expectations of a 4 star level. However if you are not a very sophisticated customer, you will feel pretty comfortable with the accommodation. I agree with a reviewer below saying that the outside of the building is not at all impressive, but the rooms are all right. The standard of cleanness is pretty high (and that’s the number one thing that matters for me), the furniture is a bit outdated, but of a good quality, the bathroom could have been more modern, but the accessorizes such as toothbrush, toiletries, slippers and bathrobe make you forget about little outdated details.

I had a business room with a gorgeous view of the park and mountains. Actually the view – is the best thing about the hotel, of course if you’re staying on the right side of the building (as someone already said, the other side is a mess). The breakfast was included; the choice of food was all right. Be prepared for the strange tea taste, that’s the peculiarity of tea they use in Kazakhstan. The breakfast room is the room for the dinner as well (I tried it, since it was raining heavily that day and there were no chance to go out), wouldn’t recommend having dinner in the hotel. Buffet style, all wrapped in pellicle, so little, that if the other person wanted to have dinner we both would stay hungry. Soup, two variants of hot dishes and side meals. No dessert. If you are staying in a business room, you have a right for one hour of internet use for day (not wifi though) and two dress cleanings.

All and all, my experience was all right. In my own raiting I’d put Otrar hotel 3 and a half. The hotel was clean; the bed was comfortable, the breakfast kept me going for the day. However if you are looking for a European type of a 4 star hotel, this is definitely not you choice

  • Stayed May 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask venefica about Otrar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Basic hotel in nice location”
2 of 5 stars Reviewed 21 October 2008

Stayed for over a week as most hotels fully booked. Lovely view from top floor across park to mountains. Rooms very basic, but clean and adequate room for business traveller. Food options are limited, but fortunately several restaurants in walking distance. Limited direct internet access without purchasing expensive wireless card. Minibar never restocked without asking, especially just for water.

  • Liked — nice view
  • Disliked — not replacing the water each day
  • Stayed October 2008, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask CamEvans about Otrar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Almaty hotels

Rixos Almaty
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1723972?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Almaty-Sapar Regency
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1158064?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Worldhotel Saltanat Almaty
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d659285?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Royal Palace
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2027249?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Turkestan Hotel
3 of 5 stars
Show Prices ABS:HotelCheckRates-d1148425?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
London, United Kingdom
Top Contributor
68 reviews 68 reviews
Reviews in 63 cities Reviews in 63 cities
128 helpful votes 128 helpful votes
“Better on the inside”
3 of 5 stars Reviewed 16 July 2007
3
people found this review helpful

The outside of this hotel is exceedingly drab and ugly. The reception area is spacious, marble covered but souless.

The bedroom creates an altogether better impression, recently painted in white with good condition, heavily lacquered dark wood furniture. This was the only hotel we found of eight in Central Asia where the curtains fully drew across the windows. The bedroom was well equipped with minibar, hairdrier, phone and satellite tv albeit mostly Russian stations but with BBC World. The beds were comfortable and the airconditioning quiet and good. The pleasant view from our miniscule 'balcony' was of the park and the mountains. The advertised rack rate was £80 for a standard double.

The breakfast buffet had a wide choice of food you probably wouldn't want to eat. The least appetising items included stewed tea, cold tinned peas, oily reheated fried eggs and meatballs presumably from the previous evening's buffet. We didn't try supper!

Finally, the hotel room information pack contains extensive instructions about earthquakes. Listen out for 'dogs howling one week before, and whimpering 4-6 hours prior to, the quake'. Be warned!

  • Liked — The view
  • Disliked — The breakfast buffet
  • Stayed July 2007, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask afcok about Otrar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Aberdeen
1 review
12 helpful votes 12 helpful votes
“Reality check”
3 of 5 stars Reviewed 3 April 2006
12
people found this review helpful

It's easy to knock these places but I will try and be as subjective as possible

The hotel was clean and the room comfortable. The staff will provide assistance without pushing themselves but I found their English to be very limited.

The hotel has a list of amenties but do not expect to be kept amused. The pool is tiny, smallest I have seen in fact and did not look too clean. They have two bars, one in reception and one on the staircase on the second floor, I was there a week and did not see more than two people at either. There is a billiard room, when the staff eventually found it I was given a box of balls which did not fit down the holes on the table. They have a casino but there are about 20 others to choose from within walking distance, it seems to be the national pastime.

I would avoid the resteraunt with the possible exception of breakfast, the meals are all buffet and very similar each day. The hotel has a small Chech resteraunt out back called Brino, it is far better but you will have to pay cash.

There was only one English speaking TV channel, CNN.

All that said, the hotel is central and convenient, with a reasonable view from the front, horrible from the back. The Silk Way shopping mall is round the corner and the business district is close by. In all not too bad for the money.

  • Stayed March 2006, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hinckley, UK
2 reviews
14 helpful votes 14 helpful votes
“Best views in town”
5 of 5 stars Reviewed 20 September 2004
7
people found this review helpful

From the outside this looks like a typical communist ers concrete block. However it is very pleasant inside and the staff are friendly. The views from the front bedrooms are superb overlooking Panfilov Park with the spires and domes of the Zenkov Cathedral glinting through the trees and incredible mountains beyond. Must be one of the most spectacular views in the world. Visited June 2001.

Was this review helpful? Yes
Ask happyhols about Otrar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Otrar Hotel also viewed

Kazakhstan Hotel
3.5 of 5 stars 32 Reviews
Almaty, Kazakhstan
Show Prices ABS:HotelCheckRates-d1026677?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
InterContinental Almaty Hotel
4.5 of 5 stars 80 Reviews
Almaty, Kazakhstan
Show Prices ABS:HotelCheckRates-d658746?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel "Alma-Ata"
3 of 5 stars 11 Reviews
Almaty, Kazakhstan
Show Prices ABS:HotelCheckRates-d666169?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 44 hotels in Almaty, ranked by popularity »

Been to Otrar Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Otrar Hotel

Gogol str. 73, Almaty 050000, Kazakhstan
Price range (per night):* INR6,019 - 9,084

Owners: What's your side of the story?

If you own or manage Otrar Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Otrar Hotel
Show the lowest price for this hotel (from our partners)
Show Prices