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Best Eastern Astana International Hotel – reviews, photos

113 Baitursynov Street, Almaty 480072, Kazakhstan
Hotel amenities
Best Eastern Astana International Hotel
Best Eastern Astana International Hotel
Best Eastern Astana International Hotel
Best Eastern Astana International Hotel
Best Eastern Astana International Hotel
Best Eastern Astana International Hotel
Ranked #16 of 44 hotels in Almaty
3.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    1
    7
    5
    2
    0
Date Rating
Stavanger
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
“Good location, helpful staff”
3 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

The hotel offers free pick up from airport to hotel. This is great especially when you arrive late at night or early dawn, Stayed at the hotel to attend a conference at Atakent. Shuttle bus from hotel to exhibition centre. This is a business hotel so no extra facilities except for massage at the basement. I don't remember her name but she gives wonderful "sports" massage. Food in the restaurant was very basic but thankfully there is a mall nearby where food choices are plentiful (relatively). The staff were helpful and everyone spoke English.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Still good value”
3 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

Taking into account the inflated prices in Kazakhstan for hotels the Astana International is a reasonable deal. This was my third visit in two years and down to the pothole in the start of the hotel driveway all was the same. It was good to see familiar faces at the check-in desk. Rooms are a bit small but everything works, including the internet (not free). If you are a large or long person you will find the single bed on the small side. Ask for a double bed. The only drawback is the walking distance to the expat haunted bars and restaurants so if your on business it's bit of a hike. You need a taxi at night to get back. The hotel is in the student area of the town so there are plenty of small bars and restaurants close by and the Ultra brewery and restaurant is 300 meters away. It's rooftop garden is a nice place to visit in the summer. Pick up from the airport by the hotel shuttle (taxi) works well but the service back to the airport is not provided. I see from other reviews the rate of 3500 KZT is standard for the trip back by taxi which you can order at the front desk. There are nicer hotels in Almaty but the Astana International is consistently acceptable.

Room Tip: Ask for a room with a double bed.
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Marcos, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
“Acceptable”
3 of 5 stars Reviewed 29 June 2011

My wife stayed at the Hotel Astana for 2 1/2 days late June 2011. The room was very small but the bed was comfortable and everything was clean. Caution the shower cabinet was very slippery when wet. The weather in Almaty was very warm, room AC worked just OK to keep the room reasonably comfortable day and night. Internet was slow but reasonablly priced at 1000 Kzt for 24 hours, about $7 US. They also offer 12 hours at 500 Kzt ($3.50). Breakfast was included and very adequate listed as American Breakfast including fried eggs, meat, potatoes or rice and the usual Kazakh fare with cold meats, cheese, tomatoes, cucumbers and various cerials and breads, rolls etc. Cheap compared to other larger hotels in the area. Airport Transfer was free from the airport but they charge for the return. Going rate is ~2000 Kzt per person. This hotel front desk arranged a taxi for us at 3,500 Kzt ($24 US) for two. We would stay there again.

Room Tip: Plan ahead, many Kz business travelers stay here.
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  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon
Top Contributor
129 reviews 129 reviews
Reviews in 109 cities Reviews in 109 cities
59 helpful votes 59 helpful votes
“Better than expected”
4 of 5 stars Reviewed 19 October 2010
1
person found this review helpful

The hotels in Kazakistan are overpriced and the Astana can be a good option. The first impression was not good, the rooms are small and all the building is sovietic time, but after three nights we were happy with our choice. In fact the room was not big but was enough, the bathroom also well, the prices in restaurant much cheaper than we payed outside, the location not bad near the Independence (or Respublika) Square. About the internet was working, but everybody wants to sell (!!!) the service but without papers...Anywhere a good choice.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask elica49 about Best Eastern Astana International Hotel
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london
Top Contributor
63 reviews 63 reviews
Reviews in 40 cities Reviews in 40 cities
53 helpful votes 53 helpful votes
“solid choice”
4 of 5 stars Reviewed 13 September 2010

considering most hotels in almaty are well overpriced this one is reasonable enough

location not bad, rooms a bit soviet although very clean the usual CIS issues no bath plugs, bad design, doors opening on themselves etc etc

mini bar is sensibly priced, not often you can drink a bottle of cognac from the mini bar and not feel the pain at check out

lobby bar has all facilities a travelling businessman needs

breakfast is passable not grand

staff friendly helpful and english speaking, no issues at all there

be aware of staff doing things off the books such as offering to set up internet in your room 'unofficially' but will be at a price higher than doing it officially but they are soon haggled down to half the official price - things like this are rampant in this town

my second stay here, will continue to use,its good enough for this town

airport issues -
taxis are even worse even so called official ones will not agree price or have a meter but only have a paper print of so called official tariff sin the glove box to whip out when you arrive at your destination,sometime drivers make an excuse to carry a friend or colleague too who will help intimidate you at your destination, refuse to go with 2
much better to have a driver meet you and avoid nastiness....

  • Stayed September 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Best Eastern Astana International Hotel

113 Baitursynov Street, Almaty 480072, Kazakhstan
Price range (per night):* INR10,533 - 12,428

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