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Okinawa Harborview Crowne Plaza – reviews, photos

4.0 of 5
2-46 Izumizaki, Naha, Okinawa Prefecture 900-0021, Japan
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Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Ranked #22 of 104 hotels in Naha
4.0 of 5 stars 128 Reviews
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128 reviews from our community

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Traveller rating
    30
    73
    20
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Date Rating
Hampshire, England
Senior Contributor
31 reviews 31 reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
“Terrible value”
2 of 5 stars Reviewed 30 November 2010

We booked our stay at this property many months in advance at a rate of approximately USD285 for a standard room.
Once we had checked in I did an internet search on the InterContinental hotels website and noticed that the same room was available at USD150 for each of the 2 nights we were due to stay. I queried this with the reception but due to language barriers we were unable to agree on me checking out after one night and booking the second night at the lower rate even though I had booked on a fully flexible rate which would have allowed a penalty-free early departure. I was given a breakfast coupon (free breakfast for one person) even though the lower advance purchase rates for the nights in question now included the breakfast.
On our return I contacted InterContinental customer services and after a couple of months' delay got a reply from the general manager of the property explaining this is standard procedure for hotels to manage their room occupancy and with an offer of an upgrade to superior room on our next stay. I found this quite insulting as I could have reduced the cost of the stay quite easily by cancelling the flexible and full price rate for at least one of the nights we stayed there. It may be the norm for hotel groups to operate this way and it is my responsibility that I failed to check if there had been a change in the flexible rate before our arrival.
However, I felt the hotel could have done more both locally and after the event to compensate for the fact that we were paying twice as much as the best available rate and getting less service (no breakfast) for the deal. The standard offer for Priority Club gold cardholders of a buy one-get-one-free breakfast just added insult to injury when the latest available rate included this service.
I would avoid booking hotels in Japan more than a couple of months in advance of travel as the best rates only seem to get loaded close to the time of stay.
The hotel is a decent choice in a good location and I would like to recommend it but it represents incredibly poor value if you fail to keep a close eye out for changes in the rates before you actually stay.
A valuable lesson learned - if you rate is flexible keep checking until the day of arrival for a better deal, in this case as much as 100% improvement!

  • Stayed May 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask PeterKRej about Okinawa Harborview Crowne Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
1 review
“Great location, great food!!”
5 of 5 stars Reviewed 6 November 2010

Have recently stayed at the Crowne Plaza Harborview hotel Okinawa and found it to be in a convenient location and pleasant surroundings. Walking distance to the main shopping street where there are many souvenir shops and restaurants.

We stayed in a superior room which was a good size by Japanese standards andlooked like it may have had a renovation in recent times. Beds were really comfortable and the pillow menu was a great treat - as i like firm pillows but not too firm! By far the cleanest hotel I have stayed in. The hotel has a luxury feel that sometimes can be lacking in some hotels, even 5 star hotels. Additionally, internet was free and speedy.

Had breakfast both mornings and thoroughly enjoyed it each time. The food was fresh and there was an egg station where you can have eggs cooked to order any which way you like. Also dined in the Japanese restaurant, Izumi,and loved the King Crab. The set menu was also well priced and the food was superb. A mix of local Okinawan food and Japanese. I found the food quality to be exceptional.

Service was also excellent. Check In was pretty quick and the ever eager service from the Front Desk staff was great. Was escorted to the room promptly and my rent-a-car....don't go to Okinawa without hiring acar.....was valet parked for a very affordable price.

If ever staying in Naha, I would stay at Crowne Plaza. Conveniently located,great outdoor pool area, great food, just a really nice hotel in general.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lucky1273 about Okinawa Harborview Crowne Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Good location”
4 of 5 stars Reviewed 15 October 2010

A close walk from the Naha bus terminus. Although call Harborview did not see it.
Rooms are clean but the hotel does offer free internet access.
Overall a very pleasant stay.

  • Stayed October 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CXflygirl about Okinawa Harborview Crowne Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Senior Contributor
34 reviews 34 reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
“Thumbs up”
4 of 5 stars Reviewed 1 September 2010
1
person found this review helpful

Upon arrival to the stark exterior of this hotel one is left wondering quite where the harbour view had gone?…welcome to the Crowne Plaza Harbourview Naha!

After entering this dated building a warm arrival was awaiting both me and my travelling companion, to say that the reception staff could not have delivered any more was something of an understatement. We were upgraded to a superior high floor room. A gift was presented in lieu of our Royal Ambassador status although we certainly did not expect this.
Despite the atrocious weather conditions outside (Typhoon kompaso) we quickly warmed to these new surroundings, after being shown to our room by the eager to please receptionist who had checked us in we eventually managed to close the door.
Our room had a nice comfortable bed, excellent internet speed (free) and a rather interesting kettle come hot water dispenser?…all in all excellent value for money well worth 4 stars, and if I am honest could probably put many higher tier Intercontinental hotels to shame……so that’s a thumbs up from us!

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pro-Flyer about Okinawa Harborview Crowne Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
“Okinawa Harborview Crowne Plaza Hotel”
5 of 5 stars Reviewed 31 October 2009

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  • Stayed October 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Okinawa Harborview Crowne Plaza

  • Crowne Plaza Okinawa Harborview
  • Crowne Plaza Naha
Address: 2-46 Izumizaki, Naha, Okinawa Prefecture 900-0021, Japan
Price range (per night):* INR6,353 - 13,208

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