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Okinawa Harborview Crowne Plaza – reviews, photos

4.0 of 5
2-46 Izumizaki, Naha, Okinawa Prefecture 900-0021, Japan
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Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Okinawa Harborview Crowne Plaza
Ranked #22 of 104 hotels in Naha
4.0 of 5 stars 128 Reviews
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128 reviews from our community

    Trip type
Traveller rating
    30
    73
    20
    3
    2
Date Rating
Hong Kong
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Need refurbish”
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

I was staying in this hotel for a family trip: 4 adults + 1 kid for 3 nights at the end of Aug 2011. The hotel is not bad, with good breakfast at a quite convenient location (even on the first day it took us awhile to find this hotel because it is located on a street inside the residential area). Since we drove, it was only a few mins away from the hotel to the main street so we considered it was still a convenient location.

Actually the hotel rooms are quite old even they are clean well. Also the washroom is very small (dunno why the typical washrooms in Japan are always small). The hotel staff were great, they were friendly and helpful. Most of them knew at least simple English so we had no problem on communication. The service of velvet parking was good too. So the only thing I felt for this hotel is they really need to refurbish the rooms.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kailua, Hawaii
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Great experience for a Crowne Plaza”
4 of 5 stars Reviewed 1 November 2011

Nice neighborhood hotel tucked away in a quiet area of busy Naha. Walkling distance to the famous shopping area. Laundry was convinent for me to use. Nice stay and comfortable room. Only downside was the limited pool hours - opened late and closed early. Never able to use the pool. Nice and helpful staff. Room was comfortable.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benissa
Top Contributor
61 reviews 61 reviews
Reviews in 37 cities Reviews in 37 cities
21 helpful votes 21 helpful votes
“super refurbished room”
5 of 5 stars Reviewed 2 August 2011
1
person found this review helpful

booked direct with the hotel. arrived very late on a very busy friday night. shown to a terrible twin bedded room with one lonely tub chair. room was smelling of smoke. pleded to be moved but they wouldn't budge saying e hotel was ful. promised to move us the next morning. they did deliver another chair so we could both sit down for a nightcap. breakfast the next morning the dining room was packed but the service, quality of food and choice was excellent. had a porter just waiting for us to move us to another room higher up in the hotel. beautiful room like another hotel completely. loved the stay here.
will remember about a late arrival to a hotel at a busy time.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Helsinki, Finland
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Good hotel for the price”
3 of 5 stars Reviewed 29 July 2011

We stayed here only one night. Price was quite reasonable, we got an extra bed which meant that there were four beds in the relatively small room. No matter, we knew this beforehand. The hotel is comfortable and relatively centrally located, you can walk to the main shopping areas and a monorail station is two blocks away. Breakfast was OK, although the service seemed to be a bit disorganized.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hampshire, England
Senior Contributor
31 reviews 31 reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
“Terrible value”
2 of 5 stars Reviewed 30 November 2010

We booked our stay at this property many months in advance at a rate of approximately USD285 for a standard room.
Once we had checked in I did an internet search on the InterContinental hotels website and noticed that the same room was available at USD150 for each of the 2 nights we were due to stay. I queried this with the reception but due to language barriers we were unable to agree on me checking out after one night and booking the second night at the lower rate even though I had booked on a fully flexible rate which would have allowed a penalty-free early departure. I was given a breakfast coupon (free breakfast for one person) even though the lower advance purchase rates for the nights in question now included the breakfast.
On our return I contacted InterContinental customer services and after a couple of months' delay got a reply from the general manager of the property explaining this is standard procedure for hotels to manage their room occupancy and with an offer of an upgrade to superior room on our next stay. I found this quite insulting as I could have reduced the cost of the stay quite easily by cancelling the flexible and full price rate for at least one of the nights we stayed there. It may be the norm for hotel groups to operate this way and it is my responsibility that I failed to check if there had been a change in the flexible rate before our arrival.
However, I felt the hotel could have done more both locally and after the event to compensate for the fact that we were paying twice as much as the best available rate and getting less service (no breakfast) for the deal. The standard offer for Priority Club gold cardholders of a buy one-get-one-free breakfast just added insult to injury when the latest available rate included this service.
I would avoid booking hotels in Japan more than a couple of months in advance of travel as the best rates only seem to get loaded close to the time of stay.
The hotel is a decent choice in a good location and I would like to recommend it but it represents incredibly poor value if you fail to keep a close eye out for changes in the rates before you actually stay.
A valuable lesson learned - if you rate is flexible keep checking until the day of arrival for a better deal, in this case as much as 100% improvement!

  • Stayed May 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Okinawa Harborview Crowne Plaza

  • Crowne Plaza Okinawa Harborview
  • Crowne Plaza Naha
Address: 2-46 Izumizaki, Naha, Okinawa Prefecture 900-0021, Japan
Price range (per night):* INR6,353 - 13,208

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