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Hyatt Regency Fukuoka – reviews, photos

4.0 of 5
2-14-1 Hakataeki Higashi Hakataku, Fukuoka, Fukuoka Prefecture 812-0013, Japan
Hotel amenities
Hyatt Regency Fukuoka
Hyatt Regency Fukuoka
Hyatt Regency Fukuoka
Hyatt Regency Fukuoka
Hyatt Regency Fukuoka
Hyatt Regency Fukuoka
Ranked #17 of 151 hotels in Fukuoka
4.0 of 5 stars 163 Reviews
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163 reviews from our community

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Date Rating
Fukuoka, Japan
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Nice enough”
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

This hotel is conveniently located a few minutes walk from Hakata Station. There are other hotels closer to the station however. The hotel is clean and comfortable; the rooms are only slightly larger than average. The room I was in was clean but seemed to be "well-used" (see photos).

The most interesting thing is the building shape, in which rooms are set in a circular fashion rather than a rectangular shape. The room itself was adequate but nothing special.

Shampoo, conditioner and body soap are available in large containers (not the small "take-home" kind!), but I was surprised to find no body lotion was provided. (I called and asked but was told they do not provide any).

They do provide disposable slippers, which I always appreciate. In-room coffee, as seems to be standard at hotels of this class in Japan, is provided, but is NOT complimentary. There is a convenience store next door which sells cheaper coffee (not pre-brewed like in the States, just one-cups to which hot water is added to "brew".)

There was some space in the refrigerator for my own drinks and food, although of course it was full of over-priced drinks and snacks. I like it when there is space in the in-room refrigerator; so having space available here was nice for me.

Ice is provided by calling the front desk. Someone comes to your room and gets the ice bucket from the room and brings it back full of ice. They said to freely call as often as I needed. I am happy that there is no tipping custom in Japan! They also cheerfully provided a spare pair of chopsticks when requested too.

In-room LAN is free, as is a daily English newspaper (at the check-in desk). I did not bother with the TV, so I am not sure if there are English shows or not.

I paid extra a couple of days for breakfast. One day, the Western-style buffet with plenty of choices; one day the set Japanese breakfast. I did not realize until I asked that I was eating "fugu"- pufferfish/blowfish! Probably the set menu changes depending on the time of year. There is a nice bakery on site too (which does sell pre-brewed coffee in take-away cups).

The bed was fine- not too hard, not too soft, and I got a great night's sleep.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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abu dhabi
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Mediocre”
2 of 5 stars Reviewed 19 January 2012

Tiny room which smelled of smoke despite our request for non-smoking rooms. Beautiful front lobby. With so many other choices and better prices, I would go out of my way to NOT stay here again.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
“I will not stay this one again”
2 of 5 stars Reviewed 3 November 2011

Clean. Just very small. The air-condition is not working in the room I am staying.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Top Contributor
61 reviews 61 reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
“Average Hyatt in a bustling city...”
4 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

Rooms were average in this Hyatt. There was no gym (disappointing) and the pool was closed as it was off season. Rooms were clean, and of course the traditional Japanese hospitality made the stay above average. Breakfast wasn't anything to write home about, but it was on par with what one would expect for a business hotel in Japan. Location was just a few blocks from the JR Hakata Station which has plenty of restaurants and other shopping. The hotel is close to several convenience stores which were open at all hours. The beds, however, were hard as a rock, which made sleeping a bit uncomfortable.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Espoo
Top Contributor
66 reviews 66 reviews
Reviews in 35 cities Reviews in 35 cities
78 helpful votes 78 helpful votes
“Old, poor condition, and no customer focus”
2 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

I stayed one night in this hotel. I did not like the place at all. Check-in was slow, our request made weeks in advance for early check-in was denied. (More accurately, it could be done if I upgraded to a suite.). The lobby of the hotel was marbled and nice, but the rest of the place looked old and from the 70s. The room was small. The internet connection was cable only, not wireless, and was a jumbled mess of cables in the room.

The good:
- several nice places in the area around the hotel.

The bad
- service
- room condition
- no wireless in rooms
- general decrepit condition

I might have been more positive if I had comparison to other hotels in Fukuoka, but this is my only one and my comparision was to the perfect experience the previous two nights in Tokyo. Maybe Hyatt is at the same level as other hotels in Fukuoka. If so, then the market is wide open for an upgrade.

  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hyatt Regency Fukuoka

  • Hyatt Fukuoka
  • Fukuoka Hyatt Regency
  • Fukuoka Hyatt
Address: 2-14-1 Hakataeki Higashi Hakataku, Fukuoka, Fukuoka Prefecture 812-0013, Japan
Price range (per night):* INR8,004 - 50,244

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