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Sutton Hotel Hakata City – reviews, photos

3.0 of 5
3-4-8 Hakata-ku Hakata Ekimae,, Fukuoka, Fukuoka Prefecture 812-0011, Japan
Hotel amenities
Sutton Hotel Hakata City
Ranked #24 of 151 hotels in Fukuoka
4.0 of 5 stars 41 Reviews
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41 reviews from our community

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china
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The Cleanest Hotel”
4 of 5 stars Reviewed 15 February 2010

We stayed at the Sutton Place in Hakata /Fukuoka in January for 1 week in a double room on the 13th Floor.
The size of the room is 20.42 square meters.The room is big enough for 2 comfortably with modern amenities. The room is very Clean. As good as it gets. The Electric Thermos in the room is very handy.
The Bathroom is a decent size and i have to say it is the cleanest Bathtub and Bathroom from the many Hotels i have stayed in worldwide. Great! The amenities for the guest in the Bathroom are great also. Soap, Shampoo and Conditioner are found in 3 large Pump Bottles in the Bathroom with plenty on Tap to use. The Toilet is a modern Japanese Toilet that is also luxurious.
There is complimentary FAST Internet in the Room as long as you have your Laptop Computer with you. If not, there is a private open room in the Lobby with 3 computers and a printer. (Business Centre)
There is a complimentary Breakfast type service in the morning which is included in the price. It s not the traditional Buffet style but there is a wide assortment of Breads,Croissants, Buns, Toast, Juices, Milk, Cereal, Several types of Tea, Coffee. Everything is Fresh and very welcome. You have it in the Lobby but there is ample room to sit very comfortably.
We did our Laundry located on one of the Floors in the Hotel. 3 Washers and 3 dryers and you can get washing powder from a machine in the same room. Great Machines.
Also there are Tea and Coffee Dispensers on the 6th and 13th Floors with ice dispensers to boot (FREE) Very Welcome indeed.

Ironing Board and Iron-You can borrow these from the Lobby.

The Staff are extremely Polite and welcome all guests on entry and exit. They are very nice. It was not a problem for us but you may have to speak basic English slowly so staff can understand.
*** The one Negative that i clearly see, but this may be the case in most Hotels in Japan is that you get charged per person not per room. So 1 person in my room would get charged 9500 YEN but if there are 2 people the charge is 15000. That is the only real drawback and something to consider. If you are splitting expenses with a friend it is fine.

The Hotel is 5 minutes from the station if you walk fast. Perhaps less than 10 minutes walking slower. You get out of the Hakata entrance/exit of the Hotel and it is 1 left turn go straight a couple of Hundred meters then take a diagonal right(the only right turn) and another 2-300 meters and you're there. Easy.

The staff will happily loan you an Umbrella or 2 if necessary.

Overall we would definitely stay there again.

  • Stayed January 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ekam about Sutton Hotel Hakata City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very, very comfortable and great breakfast in the lobby!”
5 of 5 stars Reviewed 9 December 2009

We had a deluxe twin room for two adults and two children and all slept like babies in our own separate beds (double size each for my husband and I, singles for the kids) after having a lovely shower in the spacious bathroom and donning the comfy white dressing gowns. It was even better to wake up to a great continental breakfast in the lobby. This hotel is excellent value for money. We received one discount for staying with another Sutton Place Hotel (in Tokyo and also have great rooms for families) and another discount because we stayed on a Sunday night.

  • Stayed September 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pikachuAustralia about Sutton Hotel Hakata City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Top Contributor
112 reviews 112 reviews
Reviews in 80 cities Reviews in 80 cities
65 helpful votes 65 helpful votes
“Good value”
4 of 5 stars Reviewed 7 December 2009

As we stayed one night in Fukuoka before flying back to Singapore, we wanted to stay close the the train station and the airport. If this is your goal as well, then this hotel is the place. Rooms are a fair size for Japan with large bathroom. Beds are comfortable, but not the pillows. Probably different in Japan, as we encountered these pillows as well in other boutique hotels.

Hotel is not as nice as it sister hotel in Osaka (Arietta), but still provide very good value for the money. The choice of restaurants is limited in this area, and so are the activities it seem. We went for diner at the Corwne next door as we failed to find a good restaurant.

Internet is included and so is the breakfast.

  • Stayed November 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask expatsing about Sutton Hotel Hakata City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Beautiful Hotel and excellent value!”
5 of 5 stars Reviewed 15 October 2009

We stayed in the Deluxe Twin room for 2 nights. The room was very modern and stylish. Space was decent enough for 4 adults. The bathroom was surprisingly spacious by Japanese standards and I loved the fittings! It is about a 5 min walk from the JR Hakata Train station and there are bus stops right outside the hotel entrance with connections to all major sights.

If we are ever in Fukuoka again, this is where we will stay.. without a doubt!

  • Stayed November 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Trumommy about Sutton Hotel Hakata City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed 20 February 2009

This hotel is lovely! It is beautifully furnished and decorated, it is a hotel presented to be modern and stylish.

Lobby: The staffs were helpful, some staffs speak English relatively well. We checked-in and out without too much trouble. The staffs even offered us umbrellas when it was raining outside - very considerate of them! At the lobby it offered guests traveling size facial washers, cotton buds and hair ties for free.

Room: It was beautiful, had everything you need:- kettle, cups, table, chairs, shampoo, hair conditioner, body washer, hair dryer, hair brush, shavers, tooth brushes and tooth paste, TV, pillows, PJs...etc.

We booked 2 rooms, a standard double (for 2 ppl.) and a delux twin (for 3 ppl.) The standard double appeared to be a little bit cramped at first sight, this is due to the way the chairs and table were positioned in the room. You can always reposition them in ways that suits you most. The delux twin room was very spacious and the TV in that room was huge! A very comfortable room indeed.

Hotel: The hotel is situated near the train station. It is a bit of a walk (10 min. walk with luggage) but it is relatively easy to find and access all other areas within the Fukuoka area. There is also a 100yen bus loop right outside the hotel that takes you to various attraction sights - it was just what we needed!

Our stay was a comfortable one, we stayed for 2 nights and we enjoyed our sleeping experience there! I think this is a pretty amazing hotel and I would definitely come back for another stay in the near future.

  • Liked — Comfort
  • Disliked — n/a
  • Stayed January 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask lady0421 about Sutton Hotel Hakata City
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Additional Information about Sutton Hotel Hakata City

3-4-8 Hakata-ku Hakata Ekimae,, Fukuoka, Fukuoka Prefecture 812-0011, Japan
Price range (per night):* INR3,779 - 11,005

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