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Utsunomiya Port Hotel – reviews, photos

3.0 of 5
2-4-1 Higashishukugo, Utsunomiya, Tochigi Prefecture 321-0953, Japan
Hotel amenities
Utsunomiya Port Hotel
Utsunomiya Port Hotel
Utsunomiya Port Hotel
Utsunomiya Port Hotel
Utsunomiya Port Hotel
Utsunomiya Port Hotel
Ranked #8 of 44 hotels in Utsunomiya
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    10
    11
    5
    0
    1
Date Rating
Edmonds, WA
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Excellent deal, good base for visiting Mashiko Ceramics village.”
5 of 5 stars Reviewed 9 November 2009

The room was very clean, small, 10 minute walk from Utsu station. I used it to go to Mashiko Village. 7-11 around the corner. There are good eating places in Utsu station, the restaurants around the hotel are open only during meal times, don't seem to cater to foreign tourists (only Japanese signs). Just my guess. The views are not beautiful, so don't expect anything more than a good budget hotel.
Pack a reading light if you like to read in bed. All the lighting is overhead.
There are 2 pc's with free internet in the lobby.

  • Stayed November 2009, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AsianStanley about Utsunomiya Port Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Harper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011
AsianStanley,

Thank you for your recent stay and review of our hotel
I was please to see that you enjoyed the overall experience and that your cleanliness rating was high
We try hard to offer a safe, clean and affordable hotel experience
Vaslue for money and value for experience are very important factors when making a hotel choice
We see our hotel as being a great place to base yourself and discover the many and varied local attractions

Again thank you for your positive comments they are ap;preciated
I look forward to sharing them with the team

S.Otsuka
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 20 October 2009

Rooms are small to US standards, even UK standards. But the hotel has good services, good bed, free (wired) internet, free parking and is veryt centrally located close to numerous restaurants within walking distance. All in all very nice hotel!

Stayed October 2009, travelled on business
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Ask SamM3 about Utsunomiya Port Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Harper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011
Samm3,

Greetings from the Utsunomiya Port Hotel team,

Thank you for your stay at the hotel and for taking the time to share your experience with your review.
It was pleasing to see that you enjoyed the overall experience especially the free parking and internet
As you pointed out there are many and varied dining options within a short walk - there is also a wide variety of lively bars and a couple of Jazz lounges nearby.
Plenty to do in and around Utsunomiya and we are the gateway to the famous Nikko region

Again that you for your review and for your stay at Utsunomiya Port Hotel

Safe travels

S.Otsuka
Hotel Manager
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An Agoda Traveller
“My stay at the Utsunomiya Port Hotel.”
5 of 5 stars Reviewed 8 October 2009

  • Liked
  • Disliked
  • Tips/Secrets
  • Stayed October 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David Harper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011
An Agoda Traveler

Thank you for your recent stay at our hotel and for publishing such a positive review on trip advisor
I was please that we met your expectation in all areas and that you rated us 5 out of 5
Utsunomiya is the gateway to Nasu and Nikko and it was fantastic to see you were able to visit both of these areas.
I always advise guests to try to take the time to make the trip to Nikko - I believe that it is one of the most beautiful regions in Japan, and as they say Nikko is Nippon

Thank you again, best regards and safe travels

S.Otsuka
Hotel Manager
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An Agoda Traveller
“memorable holiday”
5 of 5 stars Reviewed 25 May 2009

  • Liked
  • Disliked
  • Stayed May 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David Harper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011
An Agoda Traveler,

Greetings from the Utsunomiya Port Hotel team
Thank you for your recent stay and for publishing your comments about our hotel

Thank you for the 5 out of 5 rating and for your positive comments about our team members - your are right our team is profession, firendly and extremely helpful
I am glad that we were able to assist you with the return of the passport in a timely manner and that you were able to continue your holiday without any fuss

Our team members are our key strength - their solid communication skills in many languages (including English) Their willingness to help and assist and their friendly manner sets our hotel aside from other hotels in Utsunomiya
We provide a safe, clean and reasonable priced hotel experience where all team members are focused on ensuring guest satisfaction at all times

Thank you again for your comments and your support

Best regards,

S.Otsuka
Hotel Manager
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Des Moines, IA
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
59 helpful votes 59 helpful votes
“Close to station, basic accommodations, clean hotel”
4 of 5 stars Reviewed 9 October 2008

We stayed at the Port Hotel for three nights in September, 2008. We chose the hotel for its proximity to Motegi Twin Ring race track in Motegi town.

Utsunomiya is 50 minutes from Tokyo by Shinkansen and 40 minutes to Nikko by local JR trains. The hotel is located on the east side of Utsunomiya Station (use the east exit to reach the hotel). Buses to Twin Ring leave from the west side of the tracks. The east side was quieter, but had everything we needed such as Denny's, local market, post office and ATM, and convenience stores.

The exterior of the hotel and lobby are very nice - very modern and shiny. The room was typical for a business hotel - two twin beds, nightstand, tv, and vanity. Simple and basic, no frills. There were a few gnats around the drain in the bathtub, but everything was spotless.

We could hear voices from the street on Friday and Saturday evenings. This was to be expected, since the hotel sits on a major intersection across from the station. However, when we walked around the block we found Utsunomiya's red light district. It was in no way scary or seedy, just something new we don't see everyday.

The staff was happy to hold our luggage when we arrived before check-in and did some sightseeing after check-out. A computer with internet access was available in the lobby for 100 yen per 10 minutes (about $1 US). We did not eat at the hotel, but there were a few restaurants (a breakfast buffet and Italian) that looked promising.

  • Stayed September 2008, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask CheapTravel about Utsunomiya Port Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Harper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011
Cheal Travel,

Greetings from the Utsunomiya Port Hotel team
Thank you for your recent stay and for the review about our property

We were please to see that overall that you enjoyed your stay
Nice to see that you were with us for three days and able to enjoy some of the action out at Motegi twin ring race track - events there are fantastic and draw visitors from all over the world.
Glad that you found the overall experience a pleasing one

Utsunomiya Port hotel sits on the edge of the Utsunomiya station and on the fringe of a very lively bar district (only a few minutes walk) but as you correctly pointed out it is not a seedy or dangerous area.

Thank you again for your insightful commnets - I am sure that other travelers will find them useful

Safe travels

S.Otsuka
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Utsunomiya Port Hotel

2-4-1 Higashishukugo, Utsunomiya, Tochigi Prefecture 321-0953, Japan
Price range (per night):* INR4,669 - 8,948

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