Likely the worst hotel I have ever stayed in Japan. Hai all over the blanked, someone came at midnight to change it but instead of bringing a new blanket he brought only a cover- he changed our sheets for 10 minutes !!! While we were sitting there in our bath robes after a romantic dinner. No coffee machines. Very old, many things broken and some fixed but in an obvious way. You can get better for much cheaper in any business hotel in Japan .
Value
Location
Rooms
Cleanliness
Service
We stayed from May 20 to May 31. Our room was comfortable. We stayed on the seventh floor. You get free continental breakfast. We had great maids that kept our room tidy. They were so polite and always smiling. It is eco friendly. We had a refrigerator in room, T.V. , closet, our own western style bath/shower, toilet, sink, air conditioning and all the amenities. Washer and dryer on 4th floor. The staff was great it was like they read your mind, when it was raining outside they gave us umbrellas to use. I did not set my laptop for international use. They let me use their laptop at the front desk. They were always smiling. It is truly convenient . Grocery store right behind the hotel, across the street is a 24hr convenience store.
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Value
Location
Rooms
Cleanliness
Service
Value
Location
Rooms
Cleanliness
Service
Value
Location
Rooms
Cleanliness
Service
If you own or manage Shin-Yokohama Kokusai Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
191 Reviews
443 Reviews
45 Reviews
