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Toyama Excel Hotel Tokyu – reviews, photos

3.0 of 5
1-2-3 Shintomicho, Toyama, Toyama Prefecture 930-0002, Japan
Hotel amenities
Toyama Excel Hotel Tokyu
Ranked #13 of 41 hotels in Toyama
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    5
    14
    18
    1
    0
Date Rating
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Excellent Service”
5 of 5 stars Reviewed 15 June 2010

We did a trip covering the Japan Alps and stayed at one of the premium twin rooms. It was large and had 4 beds. The western buffet breakfast was great. There was free internet in the room. One of the best value hotel in our trip.

The service was really excellent. We were planning to take the Tateyama Alpine route from Toyama to Matsumoto. However, on the eve, we found out from the hotel staff that one of the cable car link was out of order and it was not possible to connect to Matsumoto. We were a little stuck as we had left our luggage in Matsumoto Tokyu Inn. One of the hotel staff spoke perfect English. She called our hotel in Matsumoto to cancel our reservation for the next day without penalty, and arranged for our luggage to be forwarded to Toyama. She helped us avoid a costly and time consuming journey to retrieved our luggage.

  • Stayed June 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask anne332 about Toyama Excel Hotel Tokyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Basic business hotel”
3 of 5 stars Reviewed 3 February 2009

We stayed one night at the Toyama Tokyo Inn. Toyama is no great place in itself, but it is a good place to start the Tateyama-Kurobe Alpine route, which I recommend taking – train, bus and cable car across the Alps. It’s good if you are pressed for time to see this area. We found an excellent, small, cheap teppanyaki/okonomyaki just down the street from the hotel (walking away from the train station). It has a small bar and a tatami seating area. No English spoken but pointing was effective.

The hotel is fine for the price, but clearly just a very basic business hotel. Tiny but functional rooms. The breakfast was nothing to write home about at all. Did the job, but I wouldn’t rush back.

Stayed October 2008
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Ask LondonTraveller1978 about Toyama Excel Hotel Tokyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Fantastic view of Japan Alps”
5 of 5 stars Reviewed 29 December 2007

The Hotel is just a few steps from the Toyama train station. It's conveniently located with a shopping mall next to it and plenty eateries just outside the hotel. The hotel staff are helpful and friendly. The seafood is abundant in Toyama... must try it's famous firefly squid. Breakfast was served at the cafe on the 15th floor. Once you stepped into the cafe, you are greeted with a fantastic view of Japan Alps thru the windows. It's really awesome!

  • Liked — the view from the 15th floor cafe
  • Disliked — nothing
  • Stayed November 2007, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask jsingapore about Toyama Excel Hotel Tokyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Adequate amenities provided”
3 of 5 stars Reviewed 19 December 2007

I stayed at this hotel from 3 - 14 Dec 2007 for business purposes.

Location - the hotel is located within 3 minutes' walk of the JR Toyama station, which also houses a mall (Marier) that sells mainly ladies' fashion, some eateries, and a supermarket. From the Toyama Airport, it is about 20-25 minutes drive to the hotel. There is a larger shopping mall, Daiwa, that is about 25 minutes' walk away. In the vicinity of the hotel, there are various convenience stores e.g. Lawson.

Room - the room I booked was a double room, that had 2 super single beds. Aside from that, there was space for a small coffee table and 2 chairs.

Bed - the bed was generally comfortable and the comforter did a pretty good job in keeping me warm as it was winter. On each bed, there are 2 pillows, one of which is supposedly a Tempur pillow.

TV - this drew a grouse from me as there were no non-japanese channels.

Bathroom - the bathroom is small, with a small bath-tub, but it is well-equipped with toiletries like shampoo, conditioner, shower foam, hand/face soap, hairdryer, hairbrush, towels, face towels, facial cleansing items (as this was a designated Ladies Room), etc.

Laundry Service - the laundry service is reasonably priced and was prompt.

Others - The room provides a hot water flask, bar fridge and free internet connection (wired)! In addition, there is a small coffee shop on the ground floor of the hotel that serves breakfast (and opens from 7am-11pm) e.g. bagels, coffee, etc.

Hotel staff - overall the staff do not really speak English; even the reception staff do not have good command of English. So for non-Jap guests, do bring your laundry to the front desk instead of dialling for the service, which was what I did.

  • Liked — View of Mount Tateyama
  • Stayed December 2007, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask verena_amber about Toyama Excel Hotel Tokyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
東京
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“富山駅前にあり便利なロケーションです”
3 of 5 stars Reviewed 3 May 2012
Google Translation

  • Stayed April 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ヴァンス about Toyama Excel Hotel Tokyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Toyama Excel Hotel Tokyu

1-2-3 Shintomicho, Toyama, Toyama Prefecture 930-0002, Japan
Price range (per night):* INR4,681 - 25,301

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