This hotel is relatively similar to many other business hotels. Clean, comfortable and quiet (except for a hum from the aircon which I slept through). The hotel is across from the JR station so easy to walk to and only 10min from Matsumoto Jo and the main shopping district.

The rooms weren't overly large (as usual) but we had no worries. The staff were friendly and were happy to make dinner bookings etc. and provide directions / recommendations. This hotel also had cheap washer / dryer combos which was very handy as it was mid-way through our trip.

The Matsumoto Tokyu Inn is located diagonally across the street from the train station and a very easy walk. It's also footsteps away from a number of very good restaurants.

We reserved a deluxe twin to get a little extra space, since Japanese hotel rooms tend to be small. We were not disappointed. The room was spacious and comfortable. We also got a significant discount on our room because we are a Tokyu Hotels Comfort Member. It's worth paying the nominal fee to join this program, since you will save much, much more on your first use and there are Tokyu Hotels all over Japan. (You can join online or at the front desk when you check in.)

The hotel is clean beyond all standards of clean. It is also bright, pleasant and modern inside. There are non-smoking rooms available on non-smoking floors.

The front desk staff is helpful and they all seem to speak English comfortably should you not speak Japanese. They were particularly kind in advising us on some day trips to the Japanese Alps.

There is high speed Internet in the hotel, as well as a comprehensive vending area that even includes a small coin-operated washer and dryer.

The breakfast buffet selection is extensive and includes some local dishes as well as standard Japanese and Western fare.

We had a very positive experience at this hotel and will definitely return the next time we are in the area.

We stayed in this hotel for 4 nights in December 2008. The room was tidy, had an amazing view of the alps and was perfect for our holiday. It was located about 3 minutes walk from the train station and the same amount of time from local restaurants and bars.
The staff were friendly and helpful and even though we couldn't speak much Japanese they understood enough English to help us with local info etc.

The room had a t.v. massage chair, a.c/heater, a huge window with an incredible view, queen size bed and a room on level 8 dedicated to vending machines where you could buy beer and food for a lot cheaper than minibars.
All in all the perfect place to stay if you are spending a night or 2 in charming Matsumoto!
Ask for a room with a view on a high floor!!!

Looks a bit pink from the outside, but very nice interior and lovely helpful staff. Also - you can get a room upgrade for 1500 Yen per person - much cheaper than when you originally book. We had an upgraded twin which really was a pair of doubles in a room twice the normal size, all with a view of snow-capped mountains. Shame there's not much to do in Matsumoto except for Kiso valley and the castle.