A disappointment frankly. Whilst well-located, the lobby and rooms were very tired indeed. The rooms are the normal small size for a Japanese hotel, but there really is no excuse for not refurbishing. Old TV, old wood furniture etc. Never used any of the "dining" facilities as they closed early and there was certainly nothing available after our late arrival from Hong Kong, via Tokyo. Internet facilities, as mentioned were totally inadequate in this day and age. There was no porterage, and I cannot recall anything positive about the level of service from any member of staff.

Although not much to look at from the outside this hotel is superbly located for enjoying all that Tokyo has to offer. The rooms are large and spacious - even for those travelling alone which is a rare luxury in Japan.

Breakfasts are excellent - a huge range to of foods to choose from - a variety of restaurants to cater for western or eastern preferences. Although there are often queues in the morning they move quickly and you don't have to wait long.

Try the bar on the top floor - service is wonderful, range of foods excellent and the view at night is spectacular.

A good hotel that really caters for its visitors - even though it is enormous your are not aware of it.

The Kanazawa Excel Hotel is located very conveniently for sightseeing. Kanazawa Castle Park and Kenrokuen Garden are both walking distance from the hotel. My kids just loved strolling down the streets where the Naga-machi Samurai Residences are located, also a short walk from the hotel. Our rooms was clean and comfy. We loved their Temperpedic pillows. The hotel staff were friendly and gave us excellent service, they gave us some very useful sightseeing tips.. Check-in and check-out was quick and easy. I would recommend this hotel for anyone traveling to that area.

We stayed in Kanazawa Excel Hotel Tokyu for three days. We love to see traditional Japanese beaty. Kanazawa is one of the city which has it. Located in the center of Kanazawa, every sight seeing place is whitin 10 to 15 minutes walk. Also, we enjoyed very cute old-fashioned tour bus, with only ￥200 it takes us many places.
Every hotel staff gave us very warm-hearted hospitality,and has full of tour information, so we could go around many places very effectively.
If we have another chance, we'd like to come back Kanazawa and to stay this hotel again to see snow in Kenroku Park near this hotel.