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Extended Stay America Buffalo Amherst – reviews, photos

2.0 of 5
125 Inn Keepers Lane, Amherst, NY 14228
Hotel amenities
Extended Stay America Buffalo Amherst
Ranked #16 of 17 hotels in Amherst
3.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    4
    3
    4
    5
    7
Date Rating
Kitchener, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“No frills room perfect for shopping weekend”
3 of 5 stars Reviewed 22 November 2010

We just got back from ESA Amherst. Good location. Close to freeway, Boulevard Mall, many restaurants, Target, and grocery stores. We did our research before going. We knew there would be no shampoo in rooms, etc. We only stayed 1 night - so we didn't care about the "once a week maid service."
The room was clean, bathroom clean (but super small), heater/a/c were working fine. There is a full size fridge, microwave and a stove top in the room. This was great, because we were able to buy food at the grocery store and cook, instead of going out for dinner. Plus, the beer stayed nice and cold in the fridge.
The hotel was quiet at night. Just heard the water when someone used it. Bed was comfortable, not enough pillows for me, but I like a lot. :)
TV wasn't working properly, picture was blurry. We don't really care to watch tv too much though, so we didn't complain.
Lots of parking, staff @ check in and out were quite friendly.

For a short stay, expecially if you're here to shop, or just need a place to sleep this place is perfect. If you have spoiled hotel standards, and expect top notch everything... don't be cheap - and spend money to get what you want. YOU GET WHAT YOU PAY FOR. $35/night on priceline is getting you a clean room at ESA.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kingston, ON
1 review
“Satisfactory stay”
3 of 5 stars Reviewed 4 November 2010

Got this hotel cheap on Priceline and stayed with another adult and 2 babies. Room was average, not large but big enough for 2 pack n' plays. The kitchenette was handy for baby food etc, although, it would have been nice if there was some dish detergent as there are a few dishes you can use. There was nothing "wow" about the place or the service, but it served its purpose of a cheap place to stay.

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Poorly Kept, Dirty, NO Service, Pay Extra for EVERYTHING (if they have it) "Hotel"”
1 of 5 stars Reviewed 29 November 2009
1
person found this review helpful

Not sure why this place is called a "Hotel." 2Star? WOW, what would a 1 star look like?? The entranceway was FILTHY. We were not even in the door and already were disappointed. No newspapers, not even a newspaper box. No ice machines, just dirty ice cube trays in the dirty freezer full of crumbs and hair. 19" tube tv with few channels. A pubic hair stuck to the shower wall. Worst bed ever, very thin sheets and blanket. Most "Hotels have some kind of continental breakfast if they do not have a restaurant, not here. Maid service is once a week unless you pay more. Internet service is $5/day. No stationary in room, not even a pen. No little shampoos, just a bar of soap. The towels felt like SOS pads. The outside looks okay from afar, but the inside looks like 1980. The one parking lot around the back is FULL of junk. Quite poorly lit parking lot at the end of a dead end street. I could go on and on, but you get the idea now I am sure.

Thankfully we checked in at 8pm and were gone by 4 the next morning. Don't be so cheap, go somewhere else for $20 more.

  • Stayed November 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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9 helpful votes 9 helpful votes
“Run down & over priced-the worst ESA”
2 of 5 stars Reviewed 24 September 2009

As a business traveler, I use ESA hotels a lot.
They are usually very reasonable rates,nice & clean.
This place was the highest rate I have ever paid (because its close to Niagara Falls area
Im guessing)
The room its self was clean enough, not great. The public areas such as hallways,elavator & stairwells were FILTHY!
The window in my room had a large crack.

I dont think the cleaning staff ever works at cleaning anything but theyre own vehicles.
which I saw going on downstairs in the back parking lot during the mid-morning work hours. I wanted to say to the employee..."why dont you go wash the walls in the hallway
that have trash splashed on them and gum on the stairs instead of your SUV!"

  • Stayed September 2009, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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NYC
1 review
“Love the hospitality”
5 of 5 stars Reviewed 19 February 2009

I have stayed at other extended stays before all were great so I always look for them when I travel.

The staff was so friendly when I asked for something they were fast and always had a smile on.

Would def stay again when visiting the area

  • Stayed February 2009, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Extended Stay America Buffalo Amherst

  • Extended Stay America Amherst
  • Extended Stay Amherst
  • Amherst Extended Stay
Address: 125 Inn Keepers Lane, Amherst, NY 14228
Price range (per night):* INR5,350 - 6,911

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