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Ramada Hotel & Conference Center – reviews, photos

2.5 of 5
2402 North Forest Road, Amherst, NY 14068
Hotel amenities
Ramada Hotel & Conference Center
Ranked #12 of 17 hotels in Amherst
3.5 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    18
    19
    10
    6
    9
Date Rating
Cleveland, Ohio
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Acceptable”
3 of 5 stars Reviewed 19 December 2011

This was a business trip, and was here a short time. My wife stayed a few weeks prior and had an updated room. Our room was a typical hotel room. But for $80/night it could've been better. The free breakfast was nice, typical Ramada style, French Toast or Eggs, yogurt, cereal, pastries, bagels, bread, etc.
Nothing to write home about, and for the money, we'll be staying elsewhere.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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K-W, Ontario
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Excellent value at $74”
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Very decent room with 2 double beds at a great rate of $74, including free continental breakfast.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Excellent stay, clean Queen size beds, new AC/heaters, awesome breakfast!”
5 of 5 stars Reviewed 23 November 2011
2
people found this review helpful

This is an excellent hotel which is near Buffalo University and the airport. The staff was courteous, although during breakfast they seemed weary as travellers were fighting for fruits and grabbing things left and right.

The rooms looked exactly like they did in the picture - we had 2 queen size beds. Walls were a bit thin, so you can hear muffled conversations next door. AC/heater unit was new and digital. The AC/heater did turn on and off, but it didn't bother us very much.

Free breakfast was in the restaurant and selection was excellent. Cereal, oatmeal, bagels, small muffins, juice (orange, apple), tea, coffee and pancakes!! There was also fresh fruit salad and fruit (bananas, apples) to top everything off!

Our group checked in very late (around midnight), but I called the hotel ahead of time to let them know of this and we had no problems at check-in.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buffalo, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Average...nothing special”
3 of 5 stars Reviewed 15 November 2011

My wife and I had stayed in the Ramada this month. Check in went well and the loby looked nice. The room was not very up to date. Paper thin walls, we could hear the conversations of the people in the rooms next to us. The AC was old with no option for the fan to stay on, so every time the AC/ Heat unit would turn on or off it would wake me up. I also must add that I am a very heavy sleeper. The breakfast was average, not the best but not the worst I have ever seen.

If I were to do this again I would probably choose a hotel with a more cental location with more to do around.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
“Can you say poor customer service???”
1 of 5 stars Reviewed 20 October 2011
3
people found this review helpful

I recently stayed at the Ramada on business. I have stayed in this hotel many times over the past few years and I can’t believe how much it’s gone downhill. I used to be welcomed with a smile and was instantly recognized now I’m lucky if I receive a hello from their new staff. The past few times I’ve been there it’s blatantly obviously the front desk staff has no idea what they are doing. When I checked into the hotel the towels in the room were wet and the room smelled of smoke. When I went back down to the front desk the “Front Desk Manager” told me there was nothing she could do as the hotel was sold out that night. I understand that these things sometimes happen but when a guest is told they are basically S.O.L it’s frustrating to say the least. This property never did have the nicest facilities but when the staff is wonderful guests tend to overlook the little imperfections. The past few experiences I’ve had have turned me away forever; I certainly won’t be returning to this property and I warn others to save their money and look elsewhere.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Ramada Hotel & Conference Center

  • Ramada Amherst
  • Ramada Hotel Amherst
  • Amherst Ramada
Address: 2402 North Forest Road, Amherst, NY 14068
Price range (per night):* INR4,960 - 9,363

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