We stayed at this hotel for three nights. The hotel room was very outdated and dirty. The staff had a very nonchalant attitude. The breakfast was less than appetizing. The bagels were very stale. The bathroom in our room was dirty and the toilet barely flushed. This hotel needs a make over. I would not go back for another stay.

This hotel is in a good location and the staff are very friendly. Excellent overall value and a very good breakfast (super staff in the morning) but the rooms are a bit tired and need a refresh. The chairs had some burn holes in them and some hair was left on the sheets by the previous guests which made us wonder about the cleaning staff. The Internet was painfully slow. Close to shopping.

We stayed at the Residence Inn in Amherst near SUNY Buffalo. The location was perfect for visiting our family. We really liked the rooms, with the kitchen and living area. The bed was very comfortable. We didn't try out the fireplace, although it seemed to be a very nice feature for cold Buffalo winters. The only complaint we had was that the showers tended to be luke-warm, especially if we showered later in the morning. We heard from the front desk that they plan renovations at this location, and we would recommend bigger (or better) water heaters. A nice place, and good value.

Stayed Dec 25 -26 Check in was easy we're very helpful. Room was very Clean & spacious lots of Tv to choose from . Morning Staff do great job of Breakfast !!! Feels just like a home away from home !!!! Close to lots of Shopping & Great Food Ted.s , Duffs , Wegmen's Grocery & Tim Hortons. Great choice to stay !!!!!!!!